Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Fullstack Engineer - Notifications Engagement

Company: Reddit

Location: USA

Posted Dec 19, 2025

Reddit seeks a Senior Fullstack Engineer to lead cross-platform notifications, offering competitive salary, equity, and comprehensive benefits including healthcare, 401k, flexible time off, and family support.

Senior Design Engineer

Company: Grow Therapy

Location: USA

Posted Dec 19, 2025

This job description highlights a Design Engineer role focused on creating scalable, high-quality UI systems. The position emphasizes collaboration with designers and engineers, contributing to consistent, consumer-grade experiences. It underscores the importance of the role in shaping product identity and maintaining quality as the company scales.

Mortgage Underwriting Specialist

Company: Vesta

Location: USA

Posted Dec 19, 2025

The text discusses Vesta's mission to modernize the mortgage industry by replacing outdated systems with a next-generation platform. It highlights the company's founding team experience, significant funding, and the role's focus on automation and digital transformation. The tone is optimistic about creating industry-changing solutions for financial institutions and customers.

Mid-Market Lead

Company: ElevenLabs

Location: USA

Posted Dec 19, 2025

ElevenLabs is a rapidly growing AI company with significant achievements in audio technology, offering innovative platforms and opportunities for impactful work in a dynamic, AI-first environment.

Customer Growth Manager

Company: Cloudbeds

Location: USA

Posted Dec 19, 2025

This job description outlines the role of a Customer Growth Manager, focusing on upselling and cross-selling existing customers through outbound initiatives. Key responsibilities include building sales pipelines, maintaining stakeholder relationships, and meeting revenue targets. Required skills include sales experience, industry knowledge, and proficiency in CRM tools.

Enterprise Account Executive

Company: Hightouch

Location: USA

Posted Dec 19, 2025

Hightouch empowers businesses with data-driven solutions, offering a Composable CDP and AI tools. They seek an Enterprise Account Executive to drive growth, with a competitive salary and equity.

Senior Competitive Intelligence Analyst - Value Selling

Company: HubSpot

Location: USA

Posted Dec 19, 2025

The text describes a senior competitive analyst role at HubSpot, highlighting responsibilities such as competitive analysis, strategy development, and cross-functional collaboration. It outlines key qualifications, compensation details, and benefits, presenting a professional job posting with factual information about the position and organizational offerings.

Strategic Finance Manager - User Growth

Company: Reddit

Location: USA

Posted Dec 19, 2025

This job description outlines a Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits, emphasizing impact and analytical rigor.

Data Services Manager

Company: MissionWired

Location: USA

Posted Dec 19, 2025

MissionWired emphasizes its mission-driven approach to fundraising, highlighting success in generating over $45 billion in donations and partnerships with global organizations. The company prioritizes innovation, social change, and diversity, while offering competitive benefits and remote work opportunities for a data services manager role.

Principal Architect - Azure Solutions

Company: TTEC Digital

Location: USA

Posted Dec 19, 2025

This job posting highlights a Principal Architect role at TTEC Digital with opportunities to lead complex Azure projects, collaborate with global teams, and contribute to innovative solutions. The company emphasizes a positive work culture, employee growth, and comprehensive benefits including healthcare, PTO, and financial protections.

Presales Solutions Architect

Company: Moveworks

Location: USA

Posted Dec 19, 2025

This job seeks a PreSales Solution Architect with technical expertise in Conversational AI, requiring experience in enterprise systems and strong communication skills. The role offers a competitive salary range of $169,240 to $239,000.

Production Manager - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 19, 2025

MissionWired empowers nonprofits and political organizations with innovative fundraising strategies, achieving unparalleled success in generating over $45 billion in donations. The company emphasizes social change, diversity, and inclusive practices while offering competitive benefits and remote work opportunities for a production manager role focused on direct mail production.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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