Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

EHR/Platform Integration Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a remote or Bethesda MD-based EHR Integration Architect role with responsibilities in healthcare workflow optimization and collaboration. The position offers competitive compensation, travel opportunities, and benefits from a company focused on digital patient engagement. Get Well emphasizes employee empowerment and comprehensive workplace support.

Oncology Data Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

The job offers a remote position at a prestigious cancer center with competitive salary, comprehensive benefits, and opportunities for growth. Responsibilities include data collection and analysis, with requirements for certification and experience.

SSO Global Service Solutions Product Manager

Company: Ralliant

Location: USA

Posted Dec 19, 2025

The text outlines job responsibilities emphasizing strategic leadership, customer focus, and operational excellence. It highlights requirements for driving revenue growth, managing complex portfolios, and fostering innovation across global teams. Key competencies include influencing cross-functional organizations, delivering measurable results, and maintaining continuous improvement through data-driven approaches.

Analytics Engineer (L5) - Identity

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix seeks an Analytics Engineer to drive data-driven commerce strategies, emphasizing collaboration and innovation in a global context. The role involves shaping analytical frameworks for identity platforms while leveraging cross-functional expertise and advanced data tools.

Customer Service Support Representative

Company: labcorp

Location: USA

Posted Dec 19, 2025

LabCorp offers a remote Customer Service role with competitive pay ($18-$21/hr), comprehensive benefits, and a focus on customer satisfaction. The position includes training, flexibility, and opportunities for growth in a supportive environment.

Global Quality Systems Specialist

Company: Fortive

Location: USA

Posted Dec 19, 2025

The text describes a quality assurance role involving document management, compliance, cross-functional collaboration, training, audit support, and continuous improvement initiatives in regulated industries. It emphasizes technical expertise, communication skills, and leadership responsibilities.

Chief Engineer - Equipment Breakdown

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 19, 2025

This job description outlines the responsibilities of a chief engineer role, including overseeing equipment breakdown engineering operations, ensuring compliance with regulations, and managing training programs. It highlights qualifications required and emphasizes Liberty Mutual's commitment to employee development, inclusion, and competitive compensation.

Account Executive - Federal

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks an Account Executive for federal civilian government sales with responsibilities including sales strategy, relationship building, and contract management. The role offers remote work in the US, competitive compensation between $220k-$300k, equity, and benefits like unlimited PTO and subsidized healthcare.

Senior Game Producer - Kids

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix seeks a Senior Producer for Kids games, emphasizing innovation, team collaboration, and high-quality game development. The role offers remote work flexibility, comprehensive benefits, and a focus on creating memorable gaming experiences. The job highlights Netflix's commitment to diversity, inclusion, and professional growth.

Account Executive - SLED

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks a motivated Account Executive for a remote federal sales role with competitive compensation, equity, and comprehensive benefits. The position involves driving federal civilian agency business through relationship-building, sales strategy, and procurement expertise. Qualifications include government sales experience and CRM proficiency.

Programmatic Trader

Company: EVERSANA

Location: USA

Posted Dec 19, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek a Programmatic Trader with DSP experience, strong analytical skills, and a commitment to inclusion.

Software Architect

Company: Fortive

Location: USA

Posted Dec 19, 2025

The text describes a technical leadership role focused on AI architecture, cloud solutions, and cross-functional collaboration. It outlines responsibilities involving AI/ML technologies, Azure platforms, and compliance standards, while specifying required qualifications and experience.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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