Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Application Developer

Company: Integres, LLC

Location: USA

Posted Jan 04, 2025

Integres LLC, a servicedisabled veteranowned small business, is seeking a senior application developer. The developer will be responsible for maintaining and supporting Maryland State Police data repositories, improving functionality and reporting capabilities, and supporting the FBI mandate for incidentbased reporting. The role requires at least seven years of IT and business industry work experience, with a preference for a degree in Computer Science or related field. The company offers competitive salaries and a comprehensive benefits package.

Financial Accountant

Company: Systemstechnologyresearch

Location: USA

Posted Jan 03, 2025

STR is seeking a seasoned professional with extensive experience in stock administration, revenue recognition, and general accounting principles to manage the company's equity plans, perform monthly analysis and reconciliations, and support ad-hoc reporting. The role involves maintaining an equity database, processing stock issuances, vesting activities, company repurchases, and employee purchases. The candidate will also manage revenue recognition procedures in accordance with ASC 606, optimize processes, and assist in preparing financial statements. The ideal candidate should have a minimum of 35 years of experience, knowledge of equity award tax implications, and proficiency in equity administration software. STR is a growing technology company specializing in advanced research and development for defense, intelligence, and national security, with locations in Boston, Arlington, Dayton, Melbourne, and Carlsbad. The company is committed to creating a collaborative learning environment and is an equal opportunity employer.

Sales Training Specialist

Company: Brightwheel

Location: USA

Posted Jan 03, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote team with a diverse and customer-focused workforce. The company is rapidly growing its sales team and seeks a Sales Training Specialist to coach and develop Sales Representatives. The role involves training new hires, supporting ongoing training, and partnering with the leadership team to develop training materials. The ideal candidate should have 2+ years of sales experience, preferably in outbound sales, and a passion for motivating and developing teammates. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.

Web Analyst

Company: Corporatecareers

Location: USA

Posted Jan 03, 2025

Gamblingcom Group, a leading online sports betting and gambling company, is seeking a data analyst with 2+ years of experience. The role involves analyzing onsite performance, providing opportunity analysis, and working closely with SEO, creative, web development, and product teams. The ideal candidate should have a strong understanding of digital landscape, traffic acquisition sources, and SEO-oriented tools. They should also have excellent communication skills and be proactive in identifying opportunities for improvement. The company offers comprehensive benefits including health insurance, 401k match, and employee stock purchase program.

Business Development Manager

Company: drweng

Location: USA

Posted Jan 03, 2025

DRW, a diversified trading firm with over 30 years of experience, is seeking a Business Development Manager for its blockchain product development team. The role involves driving revenue growth by identifying new business opportunities, building relationships with potential clients, and leveraging understanding of blockchain and finance to develop strategies. The ideal candidate should have proven sales expertise, a consultative sales approach, technical acumen, and excellent communication skills. The annual base salary range is $175,000 to $225,000, with additional benefits and a discretionary bonus. Key performance indicators include lead and account generation, revenue growth, strong client engagement, and market expansion.

Director, Finance

Company: Function Health

Location: USA

Posted Jan 03, 2025

Function Health, a venture-backed health technology company, is seeking a Director of Finance. The ideal candidate will lead financial modeling, provide regular updates, and collaborate with cross-functional teams. Key responsibilities include managing financial models, assessing procurement processes, and optimizing cash management. The role requires a Bachelor's degree in Finance or related field, 7+ years of finance experience, strong analytical skills, and experience in a high-growth environment.

Enterprise / Strategic Account Manager

Company: Laurel

Location: USA

Posted Jan 03, 2025

Laurel is a company dedicated to returning time, aiming to understand and automate timekeeping for professionals. They are seeking an Enterprise Strategic Account Manager to manage their largest and most strategic customers, driving product adoption, renewals, and upsells. The ideal candidate should have a strong track record in managing enterprise accounts, excellent communication skills, and the ability to work in a fast-paced environment. The role is based in the Eastern Time Zone, preferably in NYC, with 25-50% travel. Compensation is competitive with a range of $180,000-$227,000 USD. Laurel values diversity and encourages applications from candidates who may not perfectly match every job requirement.

Technical Consultant

Company: Bask Health

Location: USA

Posted Jan 03, 2025

Bask Health is seeking a Technical Consultant to support Enterprise customers with technical issues and questions related to Bask products and services. The role involves training clients on product usage, earning customer trust, and contributing to the post-sales process. Success is measured by improving Enterprise customer retention through technical insights and evaluations. The ideal candidate has frontend development experience, technical writing skills, and a passion for problem-solving. They should be comfortable working remotely, have strong communication skills, and be available for weekend and on-call duties. A minimum of 3 years of experience in customer success, sales, or onboarding at a SaaS company is required, along with 5+ years of frontend web development or React experience. Bonus points for understanding DNS.

Paid Media Specialist

Company: DealMaker

Location: USA

Posted Jan 03, 2025

DealMaker, a fast-growing fintech company, is revolutionizing the capital markets ecosystem by making online capital raising mainstream. They empower founders, CEOs, and operators to raise capital digitally, both from their own communities and through strategically marketed campaigns. With over $2B raised across 1000+ campaigns and 3 IPOs in the past year, they power the largest online capital raises for customers like the Green Bay Packers, Miso Robotics, Monogram Orthopaedics, and NasdaqMGRM. They are seeking a data-driven and strategic digital marketer with a passion for optimizing paid media campaigns across multiple platforms to join their team and transform the global capital markets.

Scriptwriter

Company: Hireio, Inc.

Location: USA

Posted Jan 04, 2025

The job posting is for a script reviewer role at HireIO, a leading recruitment company. The role involves writing original content and drama scripts, collaborating with team members, and maintaining knowledge of American cultural trends. The ideal candidate should have a degree in Film Screenwriting, Literature, or a related field, proven experience in script reviewing, and excellent storytelling skills. Fluency in English and Mandarin is preferred. HireIO values diversity and personalized services, aiming to simplify the hiring process for businesses.

Principal DevSecOps Engineer

Company: Yurtsai

Location: USA

Posted Jan 04, 2025

Yurts is a secure AI-powered knowledge management platform, born from a partnership with the Department of Defense. It transforms unstructured data into a user-friendly platform, designed to work with existing systems. The company is seeking a Principal DevSecOps Engineer with extensive experience in Kubernetes deployment automation, Azure Cloud, and US Federal Government Risk Management Frameworks. The role involves leading deployments, architecting installers, maintaining Kubernetes clusters, and ensuring high availability and security. The ideal candidate will have a US Department of Defense or Intelligence SECRET clearance, 10+ years of experience in DevSecOps, and proficiency in Ansible, Terraform, Docker, and Kubernetes.

Product Manager

Company: Videa.ai

Location: USA

Posted Jan 03, 2025

VideaHealth, an AI-powered dental solution developed by MIT experts, seeks a Product Manager to lead cross-functional teams in defining, developing, and launching new features. The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, Business, or a related field, and 3+ years of product management experience, preferably in SaaS products. They should possess an entrepreneurial mindset, strong analytical skills, and experience with data-driven insights. The role involves customer obsession, product strategy, market research, roadmap planning, product definition, development, user experience, analytics, iteration, and cross-functional leadership. VideaHealth offers a fast-paced work culture, competitive pay, and benefits, with a focus on innovation and inclusivity.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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