Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Site Reliability Engineer

Company: Cprime

Location: USA

Posted Jan 02, 2025

Cprime is seeking a high-energy, experienced customer-focused Site Reliability Engineer (SRE) to join their Managed Services team. The ideal candidate will support the team managing clients' hosted cloud applications and accounts, working closely with Engineers and Atlassian Administrators. Key responsibilities include maintaining application availability, implementing changes, monitoring architecture, collaborating with clients, and driving operational efficiencies. Qualifications include at least 3 years of Linux OS experience, proficiency in the Atlassian stack, AWS system administration, and familiarity with IT change management processes. Cprime values social justice, diversity, and inclusion, offering equal employment opportunities.

General Manager, HCP

Company: Joinbetter

Location: USA

Posted Jan 03, 2025

Better Health is seeking a General Manager for their HCP program. The role involves leading the company through partnerships with health systems and providers, scaling the HCP program, and managing relationships with providers and health systems. The ideal candidate should have 5+ years of healthcare sales experience, be data-driven, an excellent people manager, and comfortable with managing multiple projects. The role includes hiring and onboarding a team of contractor sales team members, analyzing data, and selling Better Health to providers.

Senior Data Analyst

Company: Mindoula Health

Location: USA

Posted Jan 03, 2025

Mindoula is seeking a Senior Data Analyst with a passion for healthcare data analysis. The role involves creating data visualizations, extending business intelligence functionality, and performing exploratory data analysis. The ideal candidate will have a Bachelor's degree in a relevant field, 5+ years of experience as a Data Analyst, and proficiency in AWS, SQL, and data visualization tools. They should also have strong analytical skills, excellent communication abilities, and a detail-oriented mindset.

Patient Service Representative

Company: Midi Health

Location: USA

Posted Jan 03, 2025

Midi Health is seeking a Patient Service Representative with 2+ years of customer service experience, preferably with Zendesk, Athenahealth EMR, and Google Workplace experience. The role involves serving as the first point of contact for patients, assisting with appointments and EHR updates, and resolving billing issues. The successful candidate will have strong communication skills, work independently, and adhere to privacy regulations. Midi offers competitive compensation, benefits, and a remote work environment. The interview process includes a recruiter interview, technical assessment, take-home test, and interviews with the hiring manager and department leader.

Salesforce Engagement Manager

Company: V2sa

Location: USA

Posted Jan 03, 2025

V2, a Salesforce Crest Partner for 18 years, is seeking a Salesforce Engagement Manager. The role involves driving client conversations, managing enterprise-level engagements, and leading Enterprise-level projects at global brands. The ideal candidate should have 4+ years of relevant professional experience, Salesforce consulting experience, and a passion for solving business problems using technology. V2 offers a thriving boutique culture focused on personal and professional growth, custom-designed goal-setting, and coaching solutions, along with opportunities for certifications across Salesforce, Snowflake, and Tableau ecosystems.

Security Professional/Qualified Security Assessor

Company: Jefferson Wells

Location: USA

Posted Jan 03, 2025

Jefferson Wells is seeking a Security Professional QSA Consultant for a remote, open-ended consulting role. The role involves assessing clients' compliance with the Payment Card Industry Data Security Standard (PCI DSS), managing related activities, and developing remediation plans. The ideal candidate should have 5+ years of information security experience, 3+ years as a certified QSA, and strong background in IT infrastructure. Additional desired qualifications include current QSA certification, familiarity with various security standards, consulting experience, and cloud or application security knowledge. The role offers a target pay rate of $95/hour with flexibility to negotiate and the opportunity to travel to client sites as needed.

Technical Project Manager

Company: CROmetrics

Location: USA

Posted Jan 03, 2025

Cro Metrics is seeking a Technical Project Manager with 4+ years of experience in product and/or project management within a tech, web production, or digital marketing space. The role involves managing product launches, client communication, budget and scope management, task switching, proactive account management, meeting management, problem-solving, and learning agility. The company offers benefits such as a 401k match, health benefits, PTO, parental leave, work perks, customized career plan, remote work environment, and annual company retreat. The compensation range is $50-$85k with potential travel. Cro Metrics aims to create an inclusive and equitable remote environment.

People Operations Specialist

Company: Chainguard

Location: USA

Posted Jan 02, 2025

Chainguard, a company specializing in secure open source software, is seeking a People Operations Specialist. The role involves streamlining processes, ensuring compliance, and delivering an exceptional employee experience. The ideal candidate should have 25 years of HR experience, expertise in HR systems, and a passion for providing exceptional employee experiences. Chainguard offers a human-first culture, autonomy, and a range of benefits including equity, unlimited PTO, and remote work options.

Federal and State Tax Compliance Consultants

Company: Jefferson Wells

Location: USA

Posted Jan 03, 2025

Jefferson Wells is recruiting remote Federal and State Tax Compliance Professionals for future projects. The company values its consultants' expertise and methodology, which are crucial for delivering exceptional service. Successful candidates should have relevant certifications, degrees, and experience. Interested individuals are encouraged to contact Cindy Bruno at [email protected].

Senior UX/UI Designer

Company: Mocafi

Location: USA

Posted Jan 03, 2025

MoCaFi is a fintech company committed to providing financial services to marginalized communities in America. They offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services. MoCaFi has distributed over $100M in cash assistance and is seeking a Senior UX/UI Designer to create a user-friendly website for secure account access and status monitoring. The role involves designing UI, managing a web design team, conducting research, and ensuring design consistency and accessibility. Required qualifications include a degree in Human-Centered Design or equivalent experience, 3+ years in financial services, and proficiency in design tools and Agile development.

Sr. DevSecOps Engineer

Company: Yurtsai

Location: USA

Posted Jan 03, 2025

Yurts is a secure knowledge management platform that turns unstructured data into actionable insights. It's designed to work with existing systems, not replace them. The company is seeking a Senior DevOps Engineer with extensive experience in Kubernetes deployment automation, environment-agnostic deployment, and US Federal Government Risk Management Frameworks. The role involves deploying the Yurts product in US government compute environments, maintaining high availability, and ensuring security posture meets requirements. The company offers competitive compensation and benefits, and encourages professional growth and development.

People Program Management Specialist

Company: mlmultiplecareerlocations

Location: USA

Posted Jan 03, 2025

The job posting is for a People Program Management Specialist role within the Human Resources department. The role involves supporting various HR verticals with data analytics, special projects, and program administration. The ideal candidate should have strong knowledge of recruiting practices, employment-based and student work visas, and experience working with diverse employees. Key responsibilities include facilitating employment visa and immigration processes, coordinating application petitions, performing Form I-9 verifications, administering People systems, gathering and analyzing data, and collaborating with People leaders and stakeholders. The required experience includes 5+ years in an HR role, proficiency in Google Sheets and Excel, strong organizational and interpersonal skills, and excellent written and verbal communication skills. Additional qualifications include SHRM-CP or PHR certification, global mobility experience, and project management certifications.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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