Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

IT Recruiter

Company: Softermii

Location: USA

Posted Dec 30, 2024

Softermii is an experienced outsourcing and staffing company in web and mobile app development, with a team of over 120 specialists from 6 countries. They have successfully navigated challenges like the COVID-19 pandemic and Ukraine's war aggression, maintaining sustainable development processes and job security. The company offers full-time cooperation, with responsibilities including end-to-end recruitment, sourcing and growing the candidate pool, and conducting HR interviews. They require 2+ years of recruitment experience in IT or technical fields, excellent communication skills, and understanding of the IT industry. The company offers stable processes, independence, teamwork, professional development opportunities, and 21 working days off. The adaptation period lasts 3 months, and there's a performance review after each year.

Elementary Math Teacher

Company: Thinkacademyus

Location: USA

Posted Dec 30, 2024

Think Academy US is seeking a Remote Elementary Math Teacher to work with students from Kindergarten to 5th grade. The role involves preparing and teaching online math classes, conducting one-on-one evaluations, grading homework, and communicating with parents. The work hours are flexible, and the position offers competitive pay, performance-based pay increases, and professional growth opportunities.

Remote Technical Customer Support

Company: Checkout Page

Location: USA

Posted Dec 31, 2024

The job posting is for a Technical Support Specialist role at Checkout Page, a small fully remote team looking to hire someone with strong technical knowledge in eCommerce payments, Stripe event ticketing, or similar industries. The role involves handling technical support, managing customer accounts, and contributing to the growth of the company. The position is full-time, 5 days a week, with a focus on US and European customers. The interview process includes a 3-minute Loom video introduction, a 30-minute call with the cofounders, and a 3-day paid trial.

Graphic Designer

Company: Eqvilentjobs

Location: USA

Posted Dec 30, 2024

The text is a job description for a Graphic Designer position. The ideal candidate should have skills in graphic design, photo retouching, and a passion for design. The position involves creating designs for merchandise, presentations, and digital content, as well as enhancing and retouching photos. The company offers top-class tools, a welcoming international team, remote work, professional growth opportunities, and a flexible schedule. The company also offers 40 paid days off and a competitive salary.

Senior Data QA Engineer

Company: Trella Health

Location: USA

Posted Dec 30, 2024

Trella Health is seeking a Senior Data QA Engineer to join their Data Science team. The ideal candidate will ensure the accuracy, consistency, and reliability of their data products and analytical tools, focusing on healthcare data. The role involves leveraging machine learning and other techniques to automate and enhance the data QA process, working closely with data scientists, engineers, and other stakeholders.

Financial Systems Manager

Company: Hubspotjobs

Location: USA

Posted Dec 30, 2024

The text describes a job posting for a Manager of Financial Systems at HubSpot. The role requires a deep understanding of NetSuite, Coupa tools, and ownership configuration and integrations. The Manager will lead a team of 8-10 Business Systems Analysts, collaborate with the CFO organization, and build and manage integrations between NetSuite and other business systems. The Manager will also work closely with IT, Finance, Procurement, and Operations teams to identify system requirements and implement solutions. The role requires strong communication and interpersonal skills, as well as the ability to solve problems and navigate ambiguity. The cash compensation range for the position is $138,500 - $221,600 annually.

Senior Counsel - Product

Company: Valon

Location: USA

Posted Dec 30, 2024

Valon is a company that aims to empower homeowners by making the homeownership journey easier, secure, and financially informed. They are transforming the mortgage industry by taking the first step in improving the process through mortgage servicing. The Legal Risk and Compliance department at Valon is responsible for interpreting and advising the company on legal, regulatory, and contractual provisions. They work closely with other teams to provide legal and compliance expertise and frameworks that drive business decisions. The company is looking for a Product Counsel to handle legal and compliance matters and advise the business with a focus on product and engineering. They offer a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Staff Site Reliability Engineer

Company: Sentinellabs

Location: USA

Posted Dec 30, 2024

SentinelOne is a values-driven company seeking an experienced SRE to support the stability, reliability, and scalability of its distributed systems. The role involves managing Kubernetes, creating IaC, and leading troubleshooting during incident response. The company offers a cutting-edge work environment with various benefits and perks.

Sr. DevOps Engineer, Delphix

Company: Perforce

Location: USA

Posted Dec 30, 2024

Perforce is seeking a Sr DevOps engineer to design and build the next-generation cloud platform for their SaaS product portfolio. The role involves driving the design, development, and implementation of automated tools and technologies to ensure efficient delivery and service management of production services and release deliveries. The candidate should have experience in SaaS software cloud operation and development, deep understanding of fundamental services on AWS and GCP, experience in managing and building CICD pipelines, and hands-on experience with programming languages like Python, Ruby, Go, Java, and Python. The company values diversity and is an Equal Opportunity Employer.

Infrastructure Engineer

Company: Nava

Location: USA

Posted Dec 30, 2024

Nava is seeking experienced infrastructure engineers to help revolutionize government services. The role involves working on large-scale systems, ensuring they are fast, scalable, and secure. Engineers will collaborate with government contractors and civil servants, working within a regulated environment. They will also maintain and improve legacy systems, requiring software archaeology skills. The position requires 2+ years of experience as a Scrum Master or in a similar Agile role, proficiency with Agile tools, and significant cloud infrastructure experience.

Customer Success Manager

Company: yieldWerx Semiconductor

Location: USA

Posted Dec 30, 2024

YieldWerx is seeking a Customer Success Manager to ensure customers achieve their goals using their software solutions. The role involves building strong relationships, providing training support, and analyzing customer data to measure success and identify trends. The ideal candidate should have 1+ years of experience in Customer Success or a related field, excellent communication skills, and experience with software solutions, preferably in the semiconductor industry.

Technical Program Manager

Company: Qventus

Location: USA

Posted Dec 31, 2024

Qventus, a company with over 12 years of experience, is leading the transformation of healthcare. They offer innovative solutions using machine learning, generative AI, and behavioral science to improve patient care and empower care teams. The company is seeking a Technical Program Manager with 5+ years of experience in technical program management, software engineering, or a similar role. The ideal candidate will have a strong foundation in software development, APIs, and system design, and be able to engage deeply with technical teams. They should also have a relentless drive to deliver results, a problem-solving mindset, and a strong bias for action. The role involves program ownership, outcome-driven execution, breaking down complexity, stakeholder alignment, hands-on problem-solving, process leadership, getting stuff done, and communication excellence. The salary range for this role is $120,000 to $165,000.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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