Excellent Customer Service Jobs in USA

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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sales Director

Company: Later

Location: USA

Posted Dec 31, 2024

Later, a unified business combining Mavrck and Later, is seeking a growth-stage sales professional with 5+ years of SaaS experience, preferably in influencer marketing, social media, and affiliate marketing. The role involves identifying and qualifying potential customers, understanding their needs, positioning Later's platform, negotiating deals, and maintaining a sales pipeline. The company values inclusivity, diversity, and emotional intelligence, offering competitive compensation, stock options, and benefits. The position is remote, with hubs in Boston, Vancouver, Toronto, and Vancouver WA.

Senior Deal Desk Analyst

Company: Emburse

Location: USA

Posted Dec 31, 2024

The company is seeking a Senior Deal Desk Analyst to join their Deal Operations team. The role involves working closely with the Sales organization, providing high-level service, and managing the Deal Desk queue. The ideal candidate should have a Bachelor's Degree, 3-5 years of experience in Sales Ops, Finance, or Revenue Accounting, and familiarity with Salesforce CPQ, Excel, and Google Sheets. The role requires strong analytical skills, excellent communication skills, and the ability to handle sensitive information.

Head of Analytics

Company: Eqvilentjobs

Location: USA

Posted Dec 31, 2024

The company is seeking an experienced Head of Analytics to establish and lead a new Analytics Department. The role involves supporting multiple departments, building a high-performing analytics team, and providing insightful analysis and innovative solutions to complex challenges. The ideal candidate should have a strong background in system analysis, problem-solving, and cross-functional communication. The position offers great challenges, a welcoming team of international professionals, cutting-edge technology, flexible schedule, and competitive salary.

Inside Sales Specialist - Enterprise Technology Solutions

Company: Neweratech

Location: USA

Posted Dec 31, 2024

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company offers end-to-end technology solutions at scale, prioritizing a team-oriented culture and continuous training. The Inside Sales Representative (ISR) role supports New Era's Global Digital Transformation efforts by driving lead generation pipeline development and campaigns in collaboration with strategic partners Microsoft and SAP. The ISR is responsible for prospecting, qualifying, and nurturing leads to create opportunities for the Business Development team. The role requires a hunter mindset, spending the majority of time on phone, email, and social media networks to develop meaningful business relationships and uncover opportunities. The ISR will also collaborate with Microsoft and SAP to drive joint campaigns leveraging partner ecosystems to generate mutual growth opportunities.

Staff Data Analyst

Company: Ignitereading

Location: USA

Posted Dec 31, 2024

Ignite Reading is a mission-driven organization that provides one-on-one virtual tutoring to help students, especially low-income students, improve their reading skills. The program focuses on foundational skills like phonics, phonemic awareness, and sight words. Ignite Reading is seeking a Staff Data Analyst to lead high-impact data analytics projects, providing quantitative insights to guide strategic business decisions. The role requires mastery of DBT or SQL, Python, and Tableau, along with strong quantitative skills and excellent communication abilities. Ignite Reading is committed to fairness, equity, and diversity, with a transparent compensation structure and a focus on hiring candidates with lived experience related to social justice, diversity, equity, and inclusion.

Low Level Embedded Developer

Company: High Tech Genesis

Location: USA

Posted Dec 31, 2024

High Tech Genesis is seeking a skilled LowLevel Embedded Engineer for a remote contract position in the USA. The role involves working with the project manager and sales team on services sales opportunities, designing and developing complete solutions, and serving as the customer-facing technical expert. The ideal candidate should have 5+ years of C language expertise, demonstrated experience in developing embedded real-time systems, and strong written and verbal communication skills.

Psychiatric Mental Health Nurse Practitioner

Company: Sanford Health

Location: USA

Posted Dec 31, 2024

Sanford Health offers attractive benefits and a nationally competitive compensation plan for advanced practice providers. The position is remote and offers flexibility in scheduling. The role involves providing care to patients in acute, short-term, and long-term care settings, working in collaboration with providers, and maintaining detailed patient records.

Director, Engineering

Company: 1Password

Location: USA

Posted Dec 31, 2024

1Password is seeking a Director of Engineering with experience leading large teams and delivering cross-functional projects. The role is remote and based in Canada and the US. The company values simplicity, honesty, and a human-centric approach to solving problems. Successful applicants will be required to complete a background check.

Corporate Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Dec 31, 2024

Mercy For Animals is seeking a Corporate Relations Specialist to engage with major food companies, producers, and other food industry entities to promote progressive farmed animal welfare policies and increase accountability and public progress reporting for policy commitments. The ideal candidate should have a minimum of one year of professional experience in corporate relations, campaigning, issue advocacy, communications, sales, or a closely related area.

Deputy Compliance Officer

Company: CloudWalk

Location: USA

Posted Dec 31, 2024

The text is about CloudWalk, a fast-growing fintech company seeking a Compliance Officer to ensure regulatory compliance and maintain ethical integrity. The role involves developing and implementing compliance policies, managing regulatory applications, and utilizing AI for compliance process optimization. The company values technology, innovation, and continuous process automation.

Junior Product Manager

Company: Anatomage, Inc.

Location: USA

Posted Dec 31, 2024

Osteoid, a wholly owned dental-focused subsidiary of Anatomage, is seeking an entry-level Product Manager. The role involves conducting market research, developing products, collaborating with engineering teams, monitoring product performance, and creating customer-facing content. The ideal candidate should have a bachelor's degree in a technical or medical field, at least 1 year of experience in product-related or customer-facing positions, and strong communication and presentation skills. The company offers competitive benefits including health, dental, and vision care, 401K savings plan, generous PTO, and a casual work culture.

Full Stack React/Node.js Engineer

Company: Softermii

Location: USA

Posted Dec 31, 2024

Softermii is an experienced outsourcing and outstaffing company with a team of over 120 specialists. They have successfully navigated challenges like the COVID-19 pandemic and war aggression against Ukraine. Their mission is to turn any idea into a valuable product. They are expanding from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies. They are currently hiring a software engineer with 5+ years of experience in fullstack development using React, React Native, and Node.js. The company offers a supportive work environment, flexible working hours, and opportunities for professional growth and development.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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