Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Director, Commercial Planning

Company: OLIPOP

Location: USA

Posted Dec 27, 2024

Olipop is a startup offering a delicious, affordable tonic made with prebiotics, botanicals, and natural plant fiber to support digestive health. They are committed to providing an alternative to soda and delivering leading-edge health benefits to mainstream consumers. The company values personal development, diversity, and inclusion. They are seeking a Director of Commercial Planning to drive their commercial strategy and planning process.

Sr Manager, Salesforce Data Operations

Company: GitLab

Location: USA

Posted Dec 27, 2024

The text is a job description for a Sr Manager of Salesforce Data Operations at GitLab. The role involves leading and managing teams, automating Salesforce account hierarchies, promoting data quality, cross-functional collaboration, and managing team performance. The candidate should have strong knowledge of third-party data providers, Salesforce hierarchy management, GTM Rules of Engagement, and experience in strategic thinking, data analysis, and communication.

Data Content Creator

Company: Dune

Location: USA

Posted Dec 27, 2024

Dune is a collaborative multichain analytics platform used by thousands of developers, analysts, and investors to understand the onchain world and the frontiers of finance. They are a team of 50+ employees working together across Europe and eastern US timezones. Dune believes in their mission and is building a powerful open product for deep research into important ecosystems like Bitcoin, Ethereum, Solana, and more. They have been backed by some of the world's best investors, including Coatue and Union Square Ventures. Dune is using the funds from their Series B funding round to educate, reward, and empower a new generation of onchain analysts. They are seeking a Data Content Creator to transform onchain data into engaging content.

Finance Specialist

Company: TRAILS

Location: USA

Posted Dec 27, 2024

TRAILS is a rapidly growing school-based mental health solutions organization seeking a Finance Specialist to maintain financial health and stability. The role involves payroll validation, accounts receivable, and process improvement. The organization is committed to equity and diversity, and offers a comprehensive benefits package.

Product Marketing Lead, Competitive Intelligence

Company: Gomotive

Location: USA

Posted Dec 27, 2024

Motive is a company that provides a single system for safety operations, finance teams, and fleet-related spend management. They serve over 120,000 customers across various industries and are looking for a Product Marketing Lead with competitive intelligence experience to drive effective product positioning and enablement strategies.

Financial Planner

Company: BMO Financial

Location: USA

Posted Dec 27, 2024

BMO is offering a Virtual Financial Planner position in Québec with a starting salary of $55,000 and potential upward commission. The role requires a certified Financial Planner with the Institut de planification financière. Strong verbal and written language skills in French and English are required. The candidate will provide financial and investment planning, determine client needs, and engage with customers to grow BMO's business.

DevOps Engineer

Company: iBASE-t

Location: USA

Posted Dec 27, 2024

iBaset is a company that empowers leading manufacturers in complex, highly regulated industries with innovative solutions to simplify production processes and accelerate digital transformation. They offer a collaborative culture, growth opportunities, work-life balance, and comprehensive benefits. The DevOps Engineer role involves implementing and maintaining infrastructure and deployment processes, working closely with development and operations teams, and ensuring high availability and performance.

Senior Events Manager

Company: Ironcladhq

Location: USA

Posted Dec 27, 2024

Ironclad is a contract lifecycle management platform used by innovative companies like L'Oréal, Staples, and Mastercard. It helps accelerate contracting, maintain compliance, and turn contracts into operational business intelligence. Ironclad is a leader in the Forrester Wave for Contract Lifecycle Management and has been recognized as a Fortune Great Place to Work for four consecutive years. They are looking for a senior event strategy role to plan, organize, and execute in-person events focused on their roadshow and tier-1 events.

Healthcare Data Analyst

Company: Vatica Health

Location: USA

Posted Dec 28, 2024

The Healthcare Data Analyst role at Vatica Health involves supporting the Growth team with corporate business engagement and development, focusing on provider value-based care priorities. Responsibilities include data analysis, presentation, and client solution design. The role requires experience in value-based care analytics, strong client relationships, and proficiency in data sets and tools like Microsoft Excel, PowerPoint, and Azure Power BI.

Director, Customer Experience

Company: Brightspeed

Location: USA

Posted Dec 28, 2024

Brightspeed is reimagining internet connections and customer experience in twenty states throughout the Midwest and South. They are looking for a Director Customer Experience to lead design and execution of customer experience initiatives across all channels, utilizing Voice of the Customer insights and customer journey analytics to minimize customer effort and maximize satisfaction.

Marketing Manager

Company: Nava

Location: USA

Posted Dec 27, 2024

Nava Benefits is a fast-growing benefits brokerage using technology and expertise to lower costs, delight employees, and augment HR teams. They aim to fix healthcare in America, starting with employer-provided healthcare. Backed by leading investors, Nava is an ambitious team transforming the $50B/year benefits brokerage industry. They are looking for a marketing role to drive user acquisition and engagement through diverse channels.

Director, Strategic Accounts

Company: Abacus Insights

Location: USA

Posted Dec 27, 2024

Abacus Insights is a mission-driven technology company that provides a flexible, efficient, and secure platform for organizing and exchanging healthcare data from various sources and formats. They aim to uncover differentiated insights and improve health outcomes while lowering costs. With deep expertise in cloud-enabled technologies and the healthcare industry, they have built an innovative data integration and management platform. Abacus has raised over $81 million from leading VC firms and is growing quickly, seeking a Director Strategic Accounts DSA to drive revenue growth within their existing customer portfolio.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages