Excellent Customer Service Jobs in USA

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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Accountant- Client Services Manager

Company: Togetherwork

Location: USA

Posted Dec 28, 2024

The job summary is for a full-time Accountant Client Services Manager position at Togetherwork, a company that provides integrated software and financial solutions to various communities and organizations. The role involves managing clients' general ledger, budget entry, expense tracking, and 1099 preparation. The ideal candidate should have a Bachelor's degree in Accounting, over 10 years of experience, and proficiency in Excel, O365, and QuickBooks. The company values diversity and inclusion and offers a comprehensive employee benefits program.

Software Developer III

Company: AccuWeather

Location: USA

Posted Dec 28, 2024

AccuWeather is seeking a software developer to support the modernization of its core forecast processing systems and methodologies. The role involves leading the design, implementation, and enhancement of software for processing real-time weather content and model data used in AccuWeather's innovative consumer and enterprise products. The candidate should have experience in building and maintaining new components for reliable processing, visualization, and representation of data. The position requires working cross-functionally with multiple development teams, senior leadership, and other groups in an Agile-based development environment.

Program Manager

Company: Wing

Location: USA

Posted Dec 28, 2024

Wing is a drone delivery company offering a sustainable solution for last-mile logistics. They aim to expand with customers and land ambitious deployments by leading complex programs and projects, partnering with Fortune 500 enterprises, and managing GTM strategies. They are looking for a Program Manager to support their expansion and GTM strategy.

Senior Director, Growth Solutions

Company: Unlockhealth

Location: USA

Posted Dec 28, 2024

Unlock Health is seeking a senior sales executive with a strong background in selling performance marketing and paid digital solutions to hospitals and health systems in the US. The ideal candidate will have a proven track record in selling digital advertising solutions and will be able to effectively communicate the value of these services to marketing executives and other decision-makers. The position is a full-time remote work-from-home opportunity with travel expected. The salary is commensurate with experience and must be based in the continental US.

Graphic Designer

Company: DataVisor

Location: USA

Posted Dec 28, 2024

DataVisor is a leading AI-powered fraud and risk platform that offers real-time detection and scalable solutions. They are recognized as an industry leader, adopted by Fortune 500 companies. The company is seeking a talented Graphic Designer to join their marketing team.

Consumer Insights & Market Research Manager

Company: Monarchmoney

Location: USA

Posted Dec 28, 2024

Monarch is a fintech company that provides a product to manage financial life. They have seen rapid growth and positive user feedback. The company is well-funded and has a passionate team. They are looking for a Staff or Principal-level Researcher to join their team.

Proposal Writer

Company: Affirmedrxpbc

Location: USA

Posted Dec 28, 2024

AffirmedRx is a company committed to improving healthcare outcomes by providing clarity, integrity, and trust in pharmacy benefit management. They aim to make pharmacy benefits easy to understand, accessible, and in the best interest of employers and their employees. The company values clinical approaches, state-of-the-art technology, and collaboration with internal teams and external partners.

Revenue Operations Analyst

Company: Fathom.video

Location: USA

Posted Dec 28, 2024

Fathom is a high-growth startup that has been recognized as the highest satisfaction product of 2024 on G2. They are looking for an analyst to join their RevOps team to help shape how they collect, organize, and analyze data to empower decision-makers across the business. The role involves collaborating with cross-functional teams, using statistical and analytical techniques, building BI reports and dashboards, and automating data processing.

Account Manager

Company: Fluxx

Location: USA

Posted Dec 28, 2024

Fluxx is looking for a highly motivated Account Manager to join their Go To Market team. The role involves using sales and customer relationship skills to drive current customer delight and increase revenue through the upsell of Fluxx products. The successful candidate will make an impact by coming up with effective solutions, identifying and addressing customers' needs, and contributing to building profitable long-term relationships with customers to meet business objectives.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 28, 2024

The Senior Manager of Professional Services will play a critical role in building and leading the Professional Services team, focusing on ensuring the successful scoping, deployment, and management of complex customer projects. The successful candidate is a strategic thinker, strong leader, and can scale the team to meet the growing business needs. They have excellent customer relationship management skills.

Principal Product Manager, District and Admin Experience

Company: Khan Academy

Location: USA

Posted Dec 28, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. They are looking for a Principal Product Manager to deliver engaging and efficacious K14 learning solutions for schools and districts, with a focus on managing product capabilities that help scale Khan Academy for Districts and address the needs of district administrators. The role requires establishing the end-to-end vision and product strategy, collaborating cross-functionally on delivery, and working in collaboration with other PMs to ensure that District needs are addressed across various product teams and alignment of user experience across district admins, teachers, and learners.

Patient Support Center Lead

Company: Knownwell

Location: USA

Posted Dec 28, 2024

Knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling, and behavioral health services. They have recently secured Series A funding from Andreessen Horowitz. They are looking for an ambitious Patient Experience Operations Manager to join their team and help optimize contact center efficiency, ensure a seamless patient experience, and build scalable systems and tools.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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