Excellent Customer Service Jobs in USA

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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Software Engineer, Developer Infrastructure

Company: Airbnb

Location: USA

Posted Dec 06, 2024

The text describes a role at Airbnb for a Developer Platform Engineer. The team is responsible for building infrastructure that enables high velocity local development at Airbnb, focusing on supercharging productivity by moving development away from local laptops to developer workspaces in the cloud. The role involves working on technologies that help shape an industry-leading end-to-end developer experience, building frameworks and platforms that are secure, efficient, mature, and highly available, and optimizing existing systems to improve performance and efficiency.

Content Writer

Company: Goodparty

Location: USA

Posted Dec 06, 2024

GoodPartyorg is a tech platform and movement aiming to make people matter more than money in democracy. They are building a grassroots revolution to take back communities from career politicians by helping real people run and win local and state level campaigns. They offer free AI-powered tools to help people run and win elections independently of partisan support or big money.

Backend Engineer

Company: Clerkie

Location: USA

Posted Dec 06, 2024

Clerkie is a fintech startup with a mission to democratize financial wellness using AI. Launched in 2018, they started with an app aiming to help underserved Americans and have since expanded to provide consumer guidance and B2B software for creditors. They are a remote-first company with nearly 30 employees and have raised $41 million, including a $33 million Series A round in 2023. They are looking for a backend engineer to design, implement, and maintain core infrastructure, provide backend expertise, expand their ecosystem of metrics and alerts, and work with other teams to provide a comprehensive user experience.

Senior Unreal Engineer (PC & Console)

Company: Demiurge Studios

Location: USA

Posted Dec 06, 2024

Demiurge Studios is seeking outstanding engineers with a passion for UI tools, backend development, and performance optimization to join their team. They offer a collaborative environment, cohesive development teams, and the opportunity to work with other engineers, artists, and designers to deliver innovative games for PC and modern consoles like XSX and PS5. The studio is committed to balanced and sustainable development and offers a flexible work environment, generous PTO, medical benefits, and more.

Cloud Engineer

Company: Truepiccareers

Location: USA

Posted Dec 06, 2024

Truepic is seeking a Cloud Engineer to support and scale their cloud environments and development pipelines. The role involves contributing to the design, development, testing, and deployment of their Vision application, Lens SDK, CLI, PKI, and suite of image analysis and processing tools. The Cloud Infrastructure team will build and deploy processes for automation, help evolve internal tools and systems, and achieve operational efficiency. The ideal candidate should have a keen problem-solving mind, be able to partner effectively with a diverse team, and have experience with infrastructure as code tooling, containers, Linux operating systems, and AWS.

Senior Product Manager

Company: Lime

Location: USA

Posted Dec 06, 2024

Lime is the world's largest shared electric vehicle company, aiming to make transportation affordable, carbon-free, and accessible. They have powered over 400 million rides in 250+ cities across 5 continents, replacing around 100 million car trips. Lime is seeking a Senior Product Manager to join their innovative Supply and Operations team, focusing on revolutionizing their operations in cities worldwide.

Product Marketing Manager, Woo

Company: Automattic Careers

Location: USA

Posted Dec 06, 2024

WooCommerce is the world's number one ecommerce platform, powering over 36M stores including their own. It's open-source, flexible, and autonomous, with a huge footprint but a small company culture. They're looking for a product marketing manager to drive growth and support customers from a customer-centric perspective.

Quality Officer I

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Dec 06, 2024

The Quality Officer 1 is responsible for ensuring accuracy and integrity of ICD10CMPCS coding and DRG assignment for inpatient encounters for other payers not MedicareManaged Medicare. They must have excellent organizational and time management skills, and be capable of critical thinking and analysis. The role requires working independently and cooperatively with minimal supervision, and fostering positive relationships with fellow coworkers and the coding team.

HVAC Sales Leader

Company: Johnson Controls

Location: USA

Posted Dec 06, 2024

The job posting is for an experienced HVAC sales professional to lead sales for the Nordic region, develop relationships with channel partners, and promote the Johnson Controls and York value proposition. The role involves driving sales, forecasting and reporting sales volumes, executing the sales process, and collaborating with other teams. The ideal candidate should have a proven track record in HVAC commercial sales, strong sales leadership, and experience in sales operations management.

Senior Product Designer

Company: Futurhealth

Location: USA

Posted Dec 06, 2024

This role involves contributing to building innovative products that enhance patient experiences. The ideal candidate is passionate about improving user experiences, has over 5 years of interaction design experience, and is skilled in strategic product thinking. The role requires designing user-centered experiences, prototyping, and collaborating with engineering teams. The pay range is $160,000 - $195,000 with a competitive salary package and variable compensation.

Contributing Faculty PH.D Nursing

Company: Adtalem Global Education

Location: USA

Posted Dec 06, 2024

Walden University, an accredited institution, is seeking contributing part-time faculty for its PhD program in Nursing. The ideal candidate should have experience teaching at the graduate level in an online environment, mentoring doctoral students, and a PhD in Nursing or a related discipline. The position requires active RN licensure, evidence of scholarship, and 1-2 years of online teaching in a masters or higher nursing program. The university offers opportunities for serving on dissertation committees, University Research Reviewers, and instructing methodology courses. The expected compensation rate for this position is $1560-$4080 per quarter or semester.

Sales Development Representative

Company: Saviynt

Location: USA

Posted Dec 06, 2024

Saviynt is seeking a Sales Development Representative to initiate sales cycles for their Enterprise Sales team. The role involves identifying and engaging with prospects, aligning Saviynt's value propositions to their challenges, and gaining commitment for meetings with directors of sales. The ideal candidate is an ambitious self-starter with relationship selling skills and the ability to multitask.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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