Excellent Customer Service Jobs in USA

531,743 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Head of Product Design

Company: Close

Location: USA

Posted Dec 07, 2024

Close is a bootstrapped, profitable, and 100 remote team of thoughtful individuals seeking a Head of Product Design to lead and nurture a team of talented designers. The role involves overseeing the design of web, desktop, and mobile apps and playing a key role in the design and development of new features. The team is experienced in all aspects of design, user research, interaction design, visual design, and establishing and improving processes for how a design team works. The team is also experienced in working closely with Product and Engineering teams on successful projects and building and maintaining design systems.

Implementation Specialist, Upgrades

Company: Lwolf

Location: USA

Posted Dec 06, 2024

The Implementation Specialist plays a crucial role in migrating clients from legacy software to a new SaaS platform, ensuring customer satisfaction and retention. The role involves developing and executing project plans, collaborating with internal stakeholders, and utilizing technical expertise to enhance migration processes. The position requires 13 years of experience in client services, project management, or consulting, with demonstrated technical expertise in systems administration, support, database administration, or software programming. The ideal candidate should have excellent communication skills, direct experience in the software services market, and a high level of energy and commitment to team objectives.

Marketing Analytics Specialist

Company: Happy Money

Location: USA

Posted Dec 06, 2024

Happy Money is a leading consumer finance company that helps people achieve their financial goals through responsible lending. They have originated over $6 billion in loans and have more than 30,000 members. They are looking for a Marketing Analytics Specialist to evaluate the impact of demand generation campaigns and optimize marketing performance.

Senior Node.js Engineer

Company: HarperDB, Inc.

Location: USA

Posted Dec 06, 2024

The text describes a job posting for a Senior Node.js Engineer at HarperDB, a high-performance distributed application platform. The role involves developing proof-of-concepts (POCs), collaborating with sales and solutions engineering, and contributing to the growth of HarperDB. The ideal candidate should have extensive experience with Node.js, excellent problem-solving skills, and be able to work in a fast-paced environment. The company offers a flexible work environment, competitive compensation, and opportunities for career advancement.

People Data Analyst

Company: Abbyy

Location: USA

Posted Dec 06, 2024

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most - driving your growth while fuelling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose the right thing. As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies using Machine Learning and Artificial Intelligence and an advanced and sophisticated tech stack.

Proposal Manager

Company: Vida

Location: USA

Posted Dec 06, 2024

Vida is a virtual health clinic that provides personalized health coaching and programs from experienced healthcare providers. They focus on managing chronic cardiometabolic conditions and achieving lifestyle health goals. Vida is trusted by Fortune 1000 companies and is authorized to do business in many states. They require a Bachelor's Degree and at least 5 years of proposal management experience.

Director, Field Marketing

Company: Starburstdata

Location: USA

Posted Dec 06, 2024

Starburst is a data lake analytics platform built on open source Trino, offering full-featured data discovery, organization, and consumption without migration projects. With $414M in venture funding and over 300 leading organizations trusting them, Starburst is committed to dismantling data silos and vendor lock-in. They are a remote-first company with a strong focus on execution excellence, collaboration, and diversity. The Strategic Field and Events leader role involves building regional programs, developing marketing plans, and enhancing customer-driven strategies.

Senior Manager - Decarbonization Standards and Policy

Company: Energy Solutions

Location: USA

Posted Dec 06, 2024

Energy Solutions is seeking a full-time Senior Manager to join their Policy and Ratings team. The selected candidate will have a broad impact on state, national, and international energy markets. The role requires experience in project management, subcontractor management, stakeholder engagement, and working with state governments and NGOs. The candidate must have experience in decarbonization policy and appliance efficiency standards. The responsibilities include managing program deliverables, leading project teams, responding to client requests, managing complex budgets, and demonstrating knowledge of industry trends and market changes.

Sr. Software Engineer II, Backend - Build Experiences

Company: Smartsheet

Location: USA

Posted Dec 06, 2024

Smartsheet is a tech company looking for a Sr SE II to join their development team. The position is based in Bellevue WA and is remote eligible from any state within the US that Smartsheet is a registered employer. The candidate should have 7+ years of software development experience with Kotlin or Java, and experience building RESTful APIs and scalable backend services. The role offers a competitive base salary range, HSA, stock options, 401k match, monthly stipend, flexible time away program, and personal paid volunteer day.

Senior Technical Recruiter

Company: Arine

Location: USA

Posted Dec 06, 2024

Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. They are redefining what excellent healthcare looks like by solving issues through their software platform, combining cutting-edge data science, machine learning, AI, and deep clinical expertise. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. They are backed by leading healthcare investors and collaborating with top healthcare organizations and providers. They deliver recommendations and facilitate clinical interventions that lead to significant measurable health improvements for patients and cost savings for customers.

Technical Team Lead

Company: Darkhorse Tech

Location: USA

Posted Dec 06, 2024

Darkhorse Tech is a leading DentalSpecific IT services provider offering comprehensive support, startup projects, expansions planning, design buildouts, software and hardware sales, and maintenance. Founded by Reuben Kamp, the company has grown to serve over 1300 clients in all 50 states, maintaining unparalleled support for dental practice partners. The company values service, accountability, and collaboration, with a focus on customer satisfaction, technical proficiency, and timely support delivery.

Quality Assurance Automation Engineer

Company: Creyos

Location: USA

Posted Dec 06, 2024

The job posting is for a Quality Assurance Automation Engineer position at Cambridge Brain Sciences. The company is building a global Healthtech solution for practitioners supporting cognitive and brain health. The role involves contributing to the manual and automation testing strategy, creating test scenarios, and executing test cases. The candidate should have 35 years of experience, a Bachelor's degree in Computer Science, and knowledge of software quality assurance practices. The company is committed to diversity, inclusion, and equity.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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