Excellent Customer Service Jobs in USA

531,743 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Enterprise Account Manager

Company: PriceSpider

Location: USA

Posted Dec 05, 2024

PriceSpider is a company that aims to revitalize the buyer's journey and help people reconnect with brands they love. They focus on providing a human touch to commerce, serving the best brands worldwide, and valuing diversity and inclusion. The company offers a remote job as an Enterprise Account Manager, responsible for driving commercial strategy, sales, and revenue growth. The role requires 35 years of B2B sales experience, preferably in a SaaS solution-based environment, and a proven track record of meeting or exceeding sales quotas. The company offers benefits such as flexible work arrangements, a 401K match, medical, dental, and vision insurance, paid parental leave, a technical stipend, professional development programs, and wellness programs.

Financial Controller

Company: C Labs

Location: USA

Posted Dec 05, 2024

At cLabs, our mission is to create financial building blocks for widespread adoption of cryptocurrencies as a means of payment. We are building financial technology to enable prosperity of all beings. We are an equal opportunity employer and value diversity at our company.

Senior Director, Business Development

Company: Celerion

Location: USA

Posted Dec 05, 2024

Celerion is a company committed to swift and exceptional clinical research through translational medicine. They are hiring for a remote Senior Director Business Development position in the United States. The role offers a base salary plus commission structure and room for growth with strong performance. The essential functions include cultivating new business opportunities, managing accounts, utilizing database tools, and applying knowledge of market segments and regulations.

Account Executive - AEC

Company: NavVis

Location: USA

Posted Dec 05, 2024

NavVis is seeking an Account Executive focused on the AEC sector to join their expanding US team. The role involves managing a dedicated region, building new client relationships, and strengthening existing ones with targeted AEC accounts. The Account Executive will be responsible for driving the adoption of NavVis solutions among AEC firms, general contractors, and design professionals. They will champion the benefits of in-house laser scanning, demonstrating how NavVis technology lowers project costs and optimizes workflows throughout critical phases.

(Senior) Production Risk Engineer

Company: Counterpart

Location: USA

Posted Dec 05, 2024

This job description is for a Production Risk Engineer at Counterpart, a company that empowers small business owners to grow with confidence. The role involves risk analysis, distribution of products, and collaboration with engineering, design, data, and operations teams. The ideal candidate should have 48 years of underwriting experience, a network of brokers, and expertise in specialty liability products. The company offers fully remote workplace, unlimited vacation, stock options, and professional development reimbursement.

Bodily Injury Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 05, 2024

The text highlights the caring and supportive culture of Sedgwick, where employees are valued and have opportunities for growth and development. The role of a Bodily Injury Claims Examiner is described, which involves analyzing and processing claims, negotiating settlements, and communicating with claimants and clients. Sedgwick is an Equal Opportunity Employer and offers a comprehensive benefits package.

Product Manager III

Company: Aya Healthcare

Location: USA

Posted Dec 05, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering tech-enabled services to help organizations manage their contingent labor needs. They value employee satisfaction, innovation, diversity, and high achievement. The Product Manager III role involves managing software initiatives, gathering requirements, and coordinating project details. Aya offers competitive benefits, a positive work environment, and a salary range of $160,000 to $175,000.

Senior Product Manager

Company: Evolvevacationrental

Location: USA

Posted Dec 05, 2024

Evolve is a growing travel company seeking a Senior Product Manager to create compelling strategies and roadmaps for their products. The ideal candidate is experienced, analytical, and able to form strong partnerships. The company offers competitive compensation, comprehensive benefits, and a culture of collaboration, care, and responsibility.

Director of Product Management

Company: Evolvevacationrental

Location: USA

Posted Dec 05, 2024

The text is a job description for a Director of Product Management position at Evolve, a fast-growing vacation rental platform. The company is seeking an ambitious and innovative product leader with experience in building and coaching teams, driving product vision, and influencing cross-functional collaboration. The role involves creating product vision, strategies, and frameworks, as well as managing a team of Principal and Senior Product Managers. The company values data-driven decision making, collaboration, and continuous learning. The role is based in one of Evolve's approved locations in the US, with the option to work remotely in Colorado.

AM or Engineer Moving to Sales Associate

Company: Loka, Inc

Location: USA

Posted Dec 05, 2024

Loka is seeking a software engineer or cloud account manager to transition into an Associate Sales Lead role. They offer a unique platform to leverage expertise and contribute to innovative projects. Key responsibilities include working with Loka Sales Leads, assisting in the sales process, building relationships with AWS stakeholders, collaborating with the engineering team, and representing the company at industry events.

Director, Bioanalytical Sciences

Company: Vera Therapeutics

Location: USA

Posted Dec 05, 2024

Vera Therapeutics is a latestage biotechnology company focused on developing treatments for serious immunological diseases. The company's lead product candidate is atacicept, a fully humanized fusion protein self-administered as a subcutaneous injection once weekly that blocks both B cell activating factor BAFF and a proliferation inducing ligand APRIL. Vera is also considering evaluating the role of atacicept in other immunologic disorders and developing MAU868, a monoclonal antibody designed to neutralize infection with BK Virus. The company is seeking a Director Bioanalytical Sciences to join an experienced fast-paced and collaborative team at Vera Therapeutics.

Lead Product Manager

Company: Builder

Location: USA

Posted Dec 05, 2024

The Lead Product Manager at Builderio will work directly with the CEO to drive the core platform strategy and execution, with a focus on owning and driving the product strategy for the core Publish CMS platform. The role requires strong technical background, especially with frameworks like React, and experience leading successful developer-focused products. The company offers unlimited time off, mental health days, paid parental leave, and other benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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