Excellent Customer Service Jobs in USA

531,828 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Inside Sales Representative – Industrial Adhesives & Tapes

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for a Senior Inside Sales Representative at 3M Industrial Adhesives and Tapes Division. The role involves establishing and maintaining customer relationships, driving sales growth, and coaching the inside sales team. The job requires a bachelor's degree or higher, three or more years of inside sales or customer operations experience, and proficiency in Salesforce and Power BI.

Strategic Services Account Lead

Company: Soci Inc

Location: USA

Posted Dec 02, 2024

The Strategic Services Account Lead role is responsible for developing and executing strategic Assist initiatives for key Professional Services customers, ensuring successful project execution, and driving customer growth and satisfaction.

Solutions Architect

Company: SpryPoint

Location: USA

Posted Dec 02, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, helping utilities across North America transform their operations with cutting-edge software. They are looking for an experienced Solution Architect to join their team and help them exceed customer expectations.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Dec 02, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Geospatial Analyst

Company: Ardent

Location: USA

Posted Dec 02, 2024

Ardent is seeking a Geospatial Analyst to join their team. The company offers a fulfilling life, personal goals, and professional development opportunities. They provide a rewarding environment, competitive benefits, and a culture that values flexibility, innovation, and collaboration.

Senior Data Analyst, Experimentation & Growth

Company: Myollie

Location: USA

Posted Dec 01, 2024

Ollie is a company that makes human-grade pet food and is looking for a Sr Data Analyst to join their team. The company is passionate about improving the lives of pets and their parents and is committed to building a team that represents a variety of backgrounds and perspectives.

Staff Data Engineer - Data Stewardship

Company: Airbnb

Location: USA

Posted Dec 02, 2024

Airbnb is seeking a Staff Data Engineer to join the Data Stewardship team. The team is responsible for building strategies, programs, and tools to improve the quality, efficiency, and safety of Airbnb's data. The role requires expertise in designing and implementing scalable systems, experience with data engineering languages, and knowledge of data management concepts.

DevOps Engineer

Company: Aretum

Location: USA

Posted Dec 01, 2024

ARETUM is seeking an experienced DevOps Engineer to manage and enhance CICD systems. The ideal candidate will have expertise in AWS services, container orchestration, and CICD pipelines. The role involves ensuring the reliability, security, and efficiency of cloud-based systems and environments.

Sr. Graphic Designer

Company: Kiddom

Location: USA

Posted Dec 02, 2024

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. The Senior Graphic Designer will be responsible for creating and implementing the Content Design System for both print and digital curriculum products.

Public Safety Project Manager

Company: Mark43

Location: USA

Posted Dec 02, 2024

Mark43 is hiring a Project Manager to join their team. The role involves assisting in the deployment of their software across public safety agencies, managing project plans, and working with cross-functional teams.

HR Technology Analyst (Workday)

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for an HR Technology Analyst at 3M, a company that values diversity and innovation. The role involves providing technical support for HR processes, collaborating with global teams, and staying up-to-date with regulations. The company offers competitive pay and benefits, as well as programs to support employee wellbeing.

Inside Account Representative

Company: Copy.ai

Location: USA

Posted Dec 02, 2024

The company Copyai is looking for an Inside Account Rep to generate qualified pipeline and engage with potential enterprise customers. The role requires experience in sales development, strong communication skills, and a proactive attitude. The company offers a competitive salary, stock options, and a remote work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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