Excellent Customer Service Jobs in USA

531,828 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sr. Manager - EngOps Programs

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for a remote Engineering Operations team member at 1Password, responsible for building and scaling teams, defining vision and strategy, and managing programs. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Lifecycle Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 01, 2024

Eventbrite is looking for an experienced Lifecycle Marketer to evolve their B2B communications and help acquire, engage, and retain event organizers. The role involves building strong relationships with event organizers through engaging event lifecycle updates and education, cross-sells, and upsells, and driving meaningful business impact.

Senior Engineering Manager - Account Management

Company: HubSpot

Location: USA

Posted Dec 01, 2024

HubSpot is looking for an experienced engineering leader to partner with Product and Design peers to define the product roadmap and technical strategy for 67 small teams. The leader will be responsible for the success of their teams, building trust and empathy, and fostering a team culture that encourages autonomy and psychological safety.

Senior Machine Learning Engineer - Growth ML

Company: Reddit

Location: USA

Posted Dec 01, 2024

Reddit is looking for a Machine Learning Engineer to join the Growth ML team. The team focuses on enhancing the user journey and building solutions from the ground up. The role is high-impact and offers opportunities to make a significant impact in Reddits growth and long-term success.

Director - Benefits

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for an Interim Director of Benefits at 1Password, a remote-first company. The role involves leading and maintaining the company's global benefits function, developing and administering competitive benefits strategies, and collaborating with HR, finance, and leadership teams.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Dec 01, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Senior Product Manager - Workflows

Company: Webflow

Location: USA

Posted Dec 01, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Senior Product Manager to lead a team focused on evaluating, designing, building, and scaling Workflows. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and 12 weeks of paid parental leave.

Business Development Manager - Supply Chain

Company: Innovecs

Location: USA

Posted Dec 01, 2024

Innovecs is a global digital transformation tech company looking for skilled specialists to join their internal team. They offer flexible hours, competitive compensation, and a range of benefits. The company values its employees and is committed to making them feel valued and supported.

Senior Manager Growth Operations & Analytics

Company: LearnLux

Location: USA

Posted Dec 01, 2024

The job posting is for a Growth Operations and Analytics team member at LearnLux, a remote-first company that provides workplace financial wellbeing. The role involves creating and managing data and files for client onboarding, designing and executing data reporting initiatives, and developing scalable operational workflows. The company offers a range of benefits, including remote work, medical and dental insurance, and a supportive team culture.

GTM Analytics

Company: WorkOS

Location: USA

Posted Dec 01, 2024

WorkOS is a developer platform that helps make apps Enterprise Ready. They are looking for a GTM Analytics hire to collect and analyze data, identify areas for improvement, and collaborate with cross-functional teams to drive growth in their business.

Senior Account Executive

Company: Bud Financial

Location: USA

Posted Dec 01, 2024

The job posting is for a sales role at Buds, a company that creates financial data products. The role involves selling the platform to enterprise banks and expanding the company's market share. The job offers competitive salary, benefits, and opportunities for career progression.

Software Engineer (L2)

Company: Twilio

Location: USA

Posted Dec 01, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a Software Engineer L2 to join their CDXP Engineering team to build and maintain the communications platform used by thousands of customers worldwide.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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