Excellent Customer Service Jobs in USA

531,828 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sr. Director of Partnerships

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Sr. Director of Partnerships in North America to lead the partner channel and expand the partner ecosystem.

Content Creator - Grades 3-8 Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for grades 3-8. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects. The company values diversity, equity, and inclusion, and offers competitive salaries, ample paid time off, and a remote-first culture.

Professional Services Consultant

Company: MariaDB plc

Location: USA

Posted Nov 30, 2024

MariaDB is a leading database company that is making a big impact on the world. They are looking for a passionate and experienced PS Engineer to join their team. The job involves delivering custom and predefined Professional Services to MariaDB customers, participating in the full software development lifecycle, and collaborating with high-caliber colleagues around the world.

Director of Product Technology

Company: The Motley Fool

Location: USA

Posted Nov 30, 2024

The Motley Fool is seeking a Director of Product Technology to lead teams of developers and oversee the evolution of technology that impacts member experience. The role involves coordinating work across teams, participating in the interview process, and providing guidance on architectural decisions. The company offers a flexible remote work environment, generous parental leave, and a comprehensive compensation package.

Director of Brand + Web Design

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is seeking a Director of Brand + Web Design to lead a team of designers and elevate their brand. The role requires exceptional leadership, communication, and project management skills. The company offers a competitive salary, equity ownership, and a range of benefits.

Content Writer

Company: Eventbrite, Inc.

Location: USA

Posted Nov 30, 2024

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators. The company has been at the center of the experience economy, transforming the way people organize and attend events. The platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events.

Senior AI/ML Engineer

Company: CareMessage

Location: USA

Posted Nov 30, 2024

CareMessage is seeking a talented and experienced Senior L3 AIML Engineer to join their dynamic data team. The role involves designing, building, and deploying machine learning models and AI-powered systems to improve health equity for low-income populations.

Product Manager - Groove Productivity

Company: Clari

Location: USA

Posted Nov 30, 2024

Claris Revenue platform is a leading solution for revenue accuracy and precision, with a focus on customer satisfaction and employee growth. The company is looking for a Product Manager to lead the Groove Productivity team, with responsibilities including product strategy, customer insights, roadmap planning, and feature development.

Business Intelligence Analyst - Marketing

Company: The Motley Fool

Location: USA

Posted Nov 30, 2024

The text describes The Motley Fool's mission to make the world smarter, happier, and richer by providing financial information and services. The company is looking for a Business Intelligence team member to help achieve this goal by analyzing large datasets and providing data-informed recommendations.

Customer Success Engineer

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is hiring a Customer Success Engineer to work remotely on the US West Coast. The role involves troubleshooting customer issues, developing internal tools, and improving the customer experience. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Social Media Manager - Channel Communications

Company: Airbnb

Location: USA

Posted Nov 30, 2024

The job posting is for a Social Manager at Airbnb, responsible for managing a regional team, protecting the brand reputation, and creating content. The ideal candidate has experience in social listening, team management, and problem-solving.

Accounting Manager

Company: Inspiration Mobility

Location: USA

Posted Nov 30, 2024

The job posting is for a finance team member at Inspiration Mobility, a company that accelerates the electrification of transportation. The role involves overseeing general accounting functions, managing leases, and preparing financial reports. The company values diversity and equal opportunity and has a strong culture based on shared respect for its core values.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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