Excellent Customer Service Jobs in USA

531,869 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Customer Experience Manager

Company: Alma

Location: USA

Posted Nov 27, 2024

The job posting is for a Customer Experience Manager at Alma, a company that values equity and inclusion. The role involves leading a team to deliver high-quality experiences, partnering with leadership to identify operational bottlenecks, and creating an inclusive culture. The company offers a range of benefits, including health insurance, 401K, and flexible PTO.

Senior Frontend Engineer - Reddit Pro

Company: Reddit

Location: USA

Posted Nov 27, 2024

The role is for a software developer to work on Reddit Pro, a new product space. The job involves technical and product strategy, building novel products and features, and working with a team of engineers. The company offers comprehensive benefits and a 100% remote work option.

Senior Director of User Experience - Growth

Company: HubSpot

Location: USA

Posted Nov 27, 2024

HubSpot is looking for a results-driven design leader to join their UX team to help shape the future of their Growth product line. The role involves leading and developing a team of product designers and UX researchers, partnering with product management and engineering, and driving the vision for helping small and medium-sized businesses sign up, onboard, set up, upgrade, and scale with HubSpot.

Senior Account Manager - MSP

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is seeking an experienced MSP Account Manager to guide Managed Service Providers through implementation and ongoing success, ensuring effective deployment and driving growth and retention. The role involves overseeing a diverse portfolio of MSP accounts, identifying growth opportunities, and conducting regular business reviews with clients.

Sales Operations Analyst

Company: Gusto, Inc.

Location: USA

Posted Nov 27, 2024

Gusto is looking for a Sales Operations professional to partner with sales leaders and support the development of the sales team. The role involves providing day-to-day support, process design and improvement, sales productivity and enablement, and revenue analytics. The ideal candidate has 35+ years of strategy ops or analytical experience, strong business partner experience, and experience with sales stack technologies.

Sales Development Representative

Company: Emburse

Location: USA

Posted Nov 27, 2024

Emburse aims to help users and businesses by automating tasks, saving time, and providing a simple experience. The company has a diverse customer base and offers a competitive compensation package.

Senior Staff Software Engineer - Cloud Infrastructure

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a Senior Staff Engineer position on the Cloud Infrastructure Compute team at Airbnb. The team is responsible for delivering and operating the foundational platforms and cloud environment that power Airbnb. The role requires technical leadership, influencing and coaching a distributed team, and designing and developing the Airbnb compute platform.

Contract Attorney

Company: The Motley Fool

Location: USA

Posted Nov 27, 2024

The Motley Fool is looking for a freelance attorney to partner with them for 58 months. The role is 100% remote, but candidates must be based in the USA. The attorney will review marketing and advertising content, draft and review non-disclosure agreements, and advise internal clients on legal matters.

Senior Compliance Officer

Company: Vonage

Location: USA

Posted Nov 27, 2024

Vonage is hiring a Compliance Counsel to handle compliance in a fast-moving dynamic environment. The role will implement a compliance program, identify risks, and ensure compliance with laws and a code of conduct.

Manager- Process Excellence

Company: Sedgwick

Location: USA

Posted Nov 27, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Sales Enablement Manager

Company: Level AI

Location: USA

Posted Nov 27, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company is looking for a Sales Enablement Manager to spearhead efforts to improve the performance of their Sales teams.

Staff Frontend Engineer - Reddit Pro

Company: Reddit

Location: USA

Posted Nov 27, 2024

The job posting is for a Staff Engineer Tech Lead to lead the Reddit Pro team in creating engaging content and growing their presence on Reddit. The role requires experience in software development, strong organizational skills, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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