Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Junior Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Program Manager

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A professional membership organization is seeking a Program Manager with a strong background in project support, business operations, and client management. The ideal candidate will partner with a division Director to oversee new business opportunities. Key responsibilities include assisting in program strategy, managing partnerships, developing project timelines, and fostering relationships with staff and leaders. Required qualifications include a Bachelor's degree, preferably a Master's, 3+ years of healthcare project management or related experience, knowledge of the US healthcare market, strong communication skills, and the ability to multitask and work well with diverse teams.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is hiring an Executive Chef 1 at MedStar Washington Hospital Center in Washington, DC. The role involves implementing and standardizing culinary systems, improving catering and banquet services, and creating innovative menus. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth. The ideal candidate should have a strong culinary background, understanding of food cost management, and proven ability to communicate effectively and multitask.

Front End Engineer, Subscriptions

Company: The Washington Post

Location: Washington, DC

Posted Jan 24, 2025

The Washington Post is seeking a Front End Engineer for its subscription team, focusing on building and supporting internal and external systems. The role is in a fast-paced, high-growth environment that values innovation and quality work. The engineer will have a direct impact on The Post's performance, collaborating with various teams including Marketing and the Newsroom. Responsibilities include participating in all stages of software development, developing web applications using React and Node, architecting and deploying applications on AWS, and collaborating with cross-functional teams. Requirements include a BA/BS in Computer Science, experience with git, React 16 and Node, TypeScript, and DevOps technologies. Preferred qualifications include 5+ years of React and Node experience, Next JS Framework experience, and hands-on experience with AWS services.

Employment Investigator

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

The Employment Investigator role at Meta involves conducting comprehensive investigations, partnering with various departments, and delivering compliance education programs. The role requires managing complex investigations across multiple regions, demonstrating empathy, and presenting findings to leadership. Minimum qualifications include experience in independent work, conducting legally scrutinizable investigations, and presenting findings to leadership. Preferred qualifications include a J.D. degree, facilitation experience, and formal training in workplace investigations.

Physical Scientist

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 24, 2025

Risk Management - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

Fannie Mae is seeking a Risk Management - Senior Associate to work on a flexible hybrid basis from their Washington, DC or Reston, VA office. The role involves assessing and identifying potential risks, preparing analyses and reports, building relationships with business partners, and conducting RCSA/Risk Assessment Execution for HR processes. The ideal candidate will have 2 years of related experience, risk assessment and management experience, and strong analytical and communication skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

Personal Trainer, Wisconsin Ave

Company: Equinox

Location: Washington, DC

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages