Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Procurement Specialist (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Jan 22, 2025

Sportradar is seeking a Procurement Specialist to manage IT hardware and software requests, build supplier relationships, and drive cost-effective purchasing strategies. The role involves managing daily requests, negotiating with vendors, preparing contracts, and tracking costs. The ideal candidate should have an undergraduate degree in Business Administration, Business Informatics, Data Analytics, or Finance, with proven experience in IT environments and procurement. Fluency in English and any other European language is desirable. The position offers an exciting opportunity to work in a dynamic team and shape one's future.

Small Format Team Leader (Overnight)

Company: Target

Location: Washington, DC

Posted Jan 22, 2025

Target is offering a competitive pay range of $26.00 - $44.20 per hour, with additional benefits such as health insurance, 401(k), employee discount, and various leave options. The role of a Small Format Team Leader involves guest service, retail business fundamentals, process improvements, team leadership, and adherence to safety and compliance standards. Target is looking for candidates who are at least 18 years old, have previous retail experience, and possess skills in leadership, technology adaptation, workload management, and communication.

Travel Nurse RN - PCU - Progressive Care Unit - $2,021 per week

Company: Aureus Medical Group - Nursing

Location: Tacoma, Washington

Posted Jan 22, 2025

Aureus Medical Group is seeking a travel nurse RN for a 15-week assignment in Tacoma, Washington's Progressive Care Unit. The position offers a weekly taxable income of $612-$720 and a non-taxable stipend of $1301. The job requires a Washington state RN license, CPR/BLS, and ACLS certifications. Aureus Medical Group provides comprehensive benefits and personalized service to travel nurses.

Student Brand Ambassador

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The text describes a Student Brand Ambassador role for Westlaw, a leading legal research platform. The ambassador will educate law students on Westlaw's benefits, utilize social media for brand promotion, build professional relationships, and maintain knowledge of campus events. The role requires excellent interpersonal skills, creativity, and proficiency in Microsoft Office. The company, Thomson Reuters, offers a comprehensive benefits package, a culture of equality and inclusion, and opportunities for learning and development.

Travel Cath Lab Technologist - $3,065 per week

Company: Travel Nurses, Inc.

Location: Everett, Washington

Posted Jan 22, 2025

Travel Nurses, Inc. is recruiting a travel Cath Lab Technologist for a 13-week assignment in Everett, Washington. The job requires 1-2 years of recent experience and a flexible attitude. TNI offers comprehensive benefits including day-one health care, 401(k), competitive salaries, and bonuses. The company is known for its detailed recruitment specialists and stress-free onboarding process, along with 24/7 clinical support and a lucrative referral bonus.

Tax/Legal Analyst, Indirect Tax

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Tax/Legal Analyst role involves researching, analyzing, and interpreting tax laws and regulations to ensure ONESOURCE™ applications comply with U.S. tax laws. Key responsibilities include managing content related to federal, state, and local indirect taxes, fees, and regulations, implementing new content, and testing for accuracy. The role requires 2-4 years of relevant tax experience, strong analytical skills, proficiency in online research tools, and the ability to meet deadlines. Superior written and verbal communication skills, organizational skills, and intermediate to advanced software skills are essential. Thomson Reuters offers a comprehensive benefits package, including flexible work model, wellbeing programs, learning & development opportunities, and a culture recognized for equality, diversity, and inclusion.

AWS DevOps Cloud Engineer (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role requires operational leadership for the Cache system's infrastructure, deployment, and automation across Treasury's network domains. AWS environments, automation, and CI/CD pipelines expertise are essential. Proficiency in Python, Java, and JavaScript/TypeScript is required. The culture encourages curiosity, innovation, and long-term career growth.

Camp Experience Coordinator, D.C. United Summer Camps: 2024-3414

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

D.C. United Summer Camps is seeking a Camp Experience Coordinator to oversee the safety and well-being of campers aged 5-13. The role involves managing on-site communications, ensuring adherence to safety protocols, and collaborating with the leadership team. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and a valid CPR/First Aid certification. The position offers a competitive hourly wage, complimentary D.C. United game tickets, and the opportunity to work outdoors all summer.

Climate Lab Reporter/Columnist

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is seeking a visual storyteller to join their Climate Lab column, which explores climate, environment, and science through data, visualizations, and writing. The ideal candidate should have at least 5 years of experience in visual storytelling, a strong understanding of multimedia and data-driven storytelling tools, and a collaborative spirit. Responsibilities include designing and producing visual columns every two weeks, developing ideas, and using various visual storytelling styles. The role involves working with a team and often collaborating across departments. The position can be based in Washington, New York, San Francisco, or London. Interested candidates should submit work samples, a resume, and a cover letter to the jobs portal by Dec. 27.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Registered Nurse for a hospital setting, focusing on nephrology care for patients with end-stage renal failure or chronic kidney disease. The role involves delivering empathetic care, working in a positive team environment, and handling multiple co-morbidities. No dialysis experience is required, and training is provided. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington, DC's Dupont Circle branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. Key responsibilities include leading a high-performing team, executing a branded sales process, and ensuring risk management and compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision-making, people management, and a proactive approach. The position requires 5+ years of related experience and at least 2 years of supervisory experience. PNC offers comprehensive benefits, including health coverage, life insurance, disability protection, 401(k) with match, and paid time off.

Overnight Concierge (Sun-Thurs, 11p-7a)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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