Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Travel Respiratory Therapist - $2,437 per week

Company: LeaderStat

Location: Wenatchee, Washington

Posted Jan 22, 2025

LeaderStat is currently recruiting for a 13-week travel Respiratory Therapist position in Wenatchee, Washington. The job requires 1 year of full-time experience, current state licensure, and relevant certifications. The shift is night, 12 hours. LeaderStat offers excellent benefits including weekly pay, housing stipend, meals allowance, 401k retirement plan, medical, dental, and vision insurance, and referral bonuses. They provide dedicated support throughout the contract.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Communications Associate

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok is seeking an experienced Automation Engineer to join the Threat Discovery & Prevention (TDP) Team within the US Trust & Safety (T&S) organization. The role involves developing automations and playbooks for threat intelligence, working cross-functionally with other Trust and Safety teams and Security teams, and identifying areas for process streamlining. The candidate should have proficiency in Python, automation experience, and understanding of current industry data analytical capabilities.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and completing daily reports. Key responsibilities include preparing quality food, adhering to food safety regulations, and maintaining a clean and organized work area. The position offers a competitive hourly rate of $17.75 and comprehensive benefits, including medical, dental, vision, and retirement savings plans. Aramark values employee development and equal employment opportunities.

NASA Center User Support Incident Lead

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Leidos is hiring for a NASA Center User Support Incident Lead position at NASA Headquarters. The role involves resolving IT incidents, mentoring technicians, and collaborating on process improvements. Experience with ServiceNow, ITIL Incident Management, and excellent communication skills are required. Preferred qualifications include IT certifications, previous NEST experience, and a Bachelor's Degree.

Revenue Accountant ASC 606

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Revenue Accountant position at a global leader in experience management software. The role involves analyzing fair value of offerings, preparing deal review packages, assisting in sales order quality control, and managing the revenue month-end close process. The ideal candidate should have a BS/BA in Finance, 3-4 years of revenue accounting experience in the software industry, preferably with a Big 4 public accounting firm background, and CPA certification. Knowledge of ASC 605, data-driven mindset, strong Excel skills, and excellent communication abilities are required. The compensation range is $65-95,000 based on experience.

Regional Business Senior Manager - Transaction & Integration Excellence

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Regional Business Senior Manager (NAMR) - Transaction & Integration Excellence role, a temporary position starting July 2024 to February 2025. The role involves managing BCG's North America Transactions & Integration business, supporting strategic planning, managing projects and operations, and leading business development efforts. The role also includes managing people initiatives, innovation/IP development, and business operations. The ideal candidate should have technical & functional expertise in M&A, carve-out, and post-merger integration, strong communication skills, and experience in business operations within large global teams.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages