Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Account Executive

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is seeking an Account Executive to serve as a senior liaison for employer clients, focusing on renewal, retention, and up-sell of existing clients. The role involves leading strategic account teams, influencing client up-sell opportunities, and developing quarterly/annual reporting. The ideal candidate should have 3+ years of cumulative Account Management or equivalent client-facing experience in healthcare, proficiency in Microsoft Office, a valid driver's license, and a personal vehicle. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth in the PBM marketplace.

Travel LPN / LVN - Long Term Care - $1,782 per week - Urgently Hiring

Company: Medical Solutions LTC

Location: Washington, District of Columbia

Posted Jan 22, 2025

Medical Solutions LTC is offering a travel job for a LPN/LVN in Long Term Care in Washington, D.C. The position is for 8 weeks, 40 hours per week, with evening shifts. The company provides a range of benefits including medical, dental, vision, 401(k), personalized compensation, housing, dedicated recruiter support, per diem allowance, and more. Medical Solutions LTC is a leading provider of total workforce solutions in healthcare, known for its positive culture, growth opportunities, and community impact.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Private Client Banker - East PA Market Hire - Montgomery County, PA

Company: JPMorgan Chase

Location: Fort Washington, PA

Posted Jan 22, 2025

Chase is seeking a Private Client Banker in Branch Banking to manage a select group of affluent clients' banking relationships. The role involves sharing Chase's Private Client values, managing relationships with an advice-based approach, partnering with specialists for specialized needs, and adhering to banking policies. The ideal candidate should have a value-added, relationship-oriented approach, 1+ year of Branch Banking experience, and necessary licenses. A college degree, excellent communication skills, and a commitment to long-term career are preferred. The role is subject to Dodd Frank/Truth in Lending Act qualification requirements.

Travel Nurse RN - PCU - Progressive Care Unit - $2,120 per week

Company: Anders Group

Location: Covington, Washington

Posted Jan 22, 2025

Anders Group is currently recruiting for a travel nurse RN position in Covington, Washington. The job is for a PCU - Progressive Care Unit, with a duration of 13 weeks starting from 02/24/2025. The position requires 36 hours per week, 12 hours per day, on days. Anders Group, known for its commitment to providing exceptional customer service to travelers, offers competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Travel Nurse RN - Telemetry - $2,240 per week

Company: Protouch Staffing

Location: Spokane, Washington

Posted Jan 22, 2025

Protouch Staffing is recruiting a travel nurse for a Telemetry position in Spokane, Washington. The job is for 13 weeks, 36 hours per week on 12-hour night shifts. The agency is known for its quality and reliability, offering diverse staffing options including travel nursing roles. Benefits include 401k, dental, referral bonuses, holiday pay, reimbursement for licenses and certifications, life and medical insurance, and vision benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Fort Washington, PA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $24.00. CVS Health provides comprehensive benefits and well-being programs.

Security Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Sr. Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a Sr. Sales Specialist for their Mid-Sized Law Firm segment, focusing on new business development. The role involves selling high-growth products like Practical Law, CoCounsel Drafting, and CoCounsel, the newest AI Legal Assistant. The successful candidate will have 5+ years of tech/software sales experience, strong MS Office and Salesforce skills, and a track record of meeting sales targets. Thomson Reuters offers a comprehensive benefits package, flexible work environment, and opportunities for professional growth.

Software Developer (TS/SCI with Poly)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 22, 2025

Maxar Technologies is seeking a Software Developer with strong experience in JavaScript and frontend frameworks like Svelte and React. The role involves enhancing an enterprise application for advanced search, 3D visualization, and Computer Vision workflows. The developer will collaborate with UI/UX experts and contribute to the design, functionality, and architecture of the application. The job offers high visibility, the opportunity to shape new ideas, and a competitive salary range of $131,000 - $219,000 annually in the Washington DC metropolitan area.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington D.C. at the Farmers & Mechanics branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. The manager will lead a team, manage risks, and ensure compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision making, people management, and a proactive approach. No degree is required, but 5+ years of related experience and at least 2 years of supervisory experience are needed. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Travel Nurse RN - Dialysis - $2,329 per week

Company: Protouch Staffing

Location: Everett, Washington

Posted Jan 22, 2025

Protouch Staffing, a top-tier healthcare staffing agency, is currently seeking a travel nurse RN with Dialysis experience for a 13-week assignment in Everett, Washington. The job requires a current RN license from WA State Board of Nursing or Compact Nurse license, CPR certification, and a minimum of 1 year nursing experience, preferably with Dialysis and Acute or Ambulatory Nursing background. Protouch Staffing is known for its commitment to quality, dependability, and tailored support, offering diverse staffing options including temporary, permanent, and travel nursing roles. Benefits include 401k retirement plan, dental benefits, referral bonus, holiday pay, license and certification reimbursement, life insurance, medical benefits, and vision benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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