Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Summer Internship (Horticulture Plant Health Care Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC is offering a Summer Internship Program for Horticulture Plant Health Care Aide, providing hands-on professional experience, training, and exposure to careers in public service on Capitol Hill. Eligible candidates must be U.S. Citizens or lawful permanent residents, at least 16 years old by June 30, 2025, and currently enrolled in a relevant field of study. The program is limited to three years of participation. Requirements include passing a drug test, having a valid driver's license, and undergoing a background investigation and E-Verify process.

Senior Staff Engineering Operations Manager, Billing Platform (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 07, 2024

GEICO is a technology-driven organization that is transforming the insurance landscape. The company is looking for a Staff Engineering Operations Manager to lead and manage complex technical projects across various product areas. The role involves driving project execution, managing timelines and resources, and mitigating risks to ensure projects meet their objectives. The company offers a competitive salary and benefits package.

Nurse Practitioner - Urology

Company: PeaceHealth

Location: Vancouver, Washington

Posted Dec 07, 2024

PeaceHealth Medical Group is recruiting a Nurse Practitioner for a new urology service line at PeaceHealth Southwest Medical Center in Vancouver, Washington. The candidate should have at least one year of surgical experience, preferably in urology. The practice offers support from administration to grow the service. Vancouver, a city of over 160,000 residents, provides easy access to outdoor activities, farm-to-table cuisine, craft microbreweries, and a thriving arts scene. Benefits include competitive compensation, retirement plans, CME reimbursement, malpractice insurance, and wellness programs.

Pharmacy Technician

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Dec 07, 2024

The Kaiser Permanente Pharmacy Technician plays a crucial role in the daily operations of the pharmacy, ensuring timely and accurate distribution of drug therapy. Responsibilities include typing and processing prescriptions, counting and pouring medications, stocking shelves, and providing excellent customer service. The role requires a working knowledge of pharmacy laws, basic drug information, and medical terminology. Pharmacy Technician Certification is mandatory, and experience in pharmacy, IV, and warehouse settings is preferred.

Gastroenterology- Hospitalist (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Dec 07, 2024

Providence Sacred Heart Medical Center in Spokane, Washington, is recruiting a Gastroenterology Hospitalist. This role offers autonomy, advanced equipment, and opportunities for research. The compensation is between $270,000 and $300,000 per year, with a schedule of 1 month on, 1 month off, no nights or weekends. Spokane, the location, offers a high quality of life with clean air, water, and outdoor activities. Providence, the employer, is a nationally recognized healthcare organization committed to compassionate care.

Federal Account Executive - DOD

Company: Saviynt

Location: Washington DC

Posted Dec 07, 2024

Saviynt is an identity authority platform built to power and protect the world at work. They offer enterprise identity cloud solutions for organizations facing increasing cyber risk, providing unparalleled visibility, control, and intelligence. The company is pursuing a FedRAMP High Authorization and is looking for a Federal Account Executive to deliver on their strategy and build relationships within the DOD territory, focusing on Navy and US Airforce, and working with Federal Systems Integrators. The role requires excellent communication skills, cross-functional influence, and a collaborative approach to winning. Benefits include medical, dental, vision, life insurance, 401K, unlimited PTO, sick time, holiday parties, daily catered lunches, employee recognition programs, and team socials.

Summer Internship (Accounting Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Accounting Aides, providing hands-on professional experience, training, and networking opportunities. Eligible candidates must be U.S. citizens, at least 16 years old by June 30, 2025, and currently enrolled in a relevant field of study. The program is limited to three years of participation. Requirements include passing a drug test and undergoing a background investigation. This is an Excepted Service Position in the Architect of the Capitol, a Legislative Branch agency, and is not part of the Bargaining Unit. E-Verify participation is mandatory.

Senior Engineer – Data Engineering

Company: GEICO

Location: Washington DC

Posted Dec 07, 2024

GEICO is seeking an experienced Senior Engineer to drive their insurance business transformation by building high-performance, low-maintenance, zero-downtime platforms and applications. The role involves working with cloud data solutions, designing and implementing data ingestion platforms, and leading in design sessions and code reviews. The successful candidate will have experience with big data, cloud computing, and container orchestration services.

Nurse Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 07, 2024

The job involves working three shifts a month, including rotating weekends and holidays. The role is to assist medical and nursing staff with patient care tasks, such as bathing, dressing, feeding, and transferring patients. Essential responsibilities include participating in patient care, taking vital signs, maintaining documentation, and assisting in diagnostic procedures. Basic qualifications include one year of customer service experience in a healthcare setting or direct patient care experience, a high school diploma, and a Registered Nursing Assistant (Washington) license or Nursing Assistant Certificate (Washington). The job also requires a Washington driver's license and Basic Life Support certification.

Summer Internship (Education Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Education Aides, providing hands-on professional experience, networking, training, and exposure to careers in public service on Capitol Hill. Eligibility requires being a U.S. Citizen or lawful permanent resident seeking citizenship, at least 16 years old by June 30, 2025, and currently enrolled in high school, college, or university. Participation is limited to a total of three years. The position is an Excepted Service in the Architect of the Capitol, a Legislative Branch agency. It's a Drug-Free Workplace, requiring a drug test and satisfactory completion. A background investigation and E-Verify participation are also part of the process. The agency is an Equal Opportunity Employer, prohibiting discrimination based on various factors. Note that students won't receive benefits like paid leave, retirement, or health benefits, but can register for the Transit Subsidy benefit.

Summer Internship (Information Technology Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Information Technology Aides, providing hands-on professional experience, networking, training, and exposure to a career in public service on Capitol Hill. Eligibility requires U.S. citizenship or lawful permanent residency, being at least 16 years old by June 30, 2025, and currently attending high school, college, or university. Applicants must have an academic background in information technology or a related field. The program is limited to a total of three years, collectively or consecutively. The position is an Excepted Service in the Architect of the Capitol, a Legislative Branch agency, and requires a drug test and background investigation. It's an E-Verify participating agency, ensuring employment authorization in the U.S. The position does not offer benefits like paid leave, retirement, or health benefits, but students can register for the Transit Subsidy benefit.

Gastroenterologist (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Dec 07, 2024

Providence Medical Group in Spokane, Washington, is recruiting a full-time Gastroenterologist. The successful candidate will join an expert team, offering comprehensive digestive health services. The group boasts a robust referral base and access to the latest advancements. The ideal candidate should be adaptable, enjoy a collegial work environment, and prioritize patient care. Spokane, known for its outdoor recreation and vibrant culture, offers a high quality of life. The position includes an attractive compensation package, generous benefits, and no state income tax.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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