Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Administrative Assistant

Company: Axios

Location: Washington DC

Posted Nov 27, 2024

Axios is hiring administrative assistants to support their growing teams in their VA headquarters. The ideal candidate will have a proactive entrepreneurial spirit, strong organization skills, and a passion for Axios' mission.

Senior Staff Engineer-Payments Platform

Company: GEICO

Location: Washington DC

Posted Nov 27, 2024

GEICO is seeking experienced engineers to build a Payments Platform from the ground up, with a focus on technical excellence, psychological safety, and continuous improvement.

Senior SQL Database Administrator

Company: Kaimetrix

Location: Washington DC

Posted Nov 27, 2024

Kaimetrix LLC is seeking a professional Senior SQL Database Administrator with experience in SQL, data flow, SSIS, SSRS, and SSAS. The job requires strong understanding and experience with data transformations, creation and configuration of SSIS connection managers, and experience with SQL Agent Jobs.

Senior Lead Software Engineer, Full Stack (Cloud Operations Resilience Engineering)

Company: Capital One

Location: Washington DC

Posted Nov 27, 2024

Capital One is seeking a Senior Lead Software Engineer to lead the planning, design, execution, and reporting of Chaos testing. The role involves reviewing architecture to identify potential resilience vulnerabilities, creating automation, and sharing passion for staying on top of tech trends.

Application Developer (APEX)

Company: Kaimetrix

Location: Washington DC

Posted Nov 27, 2024

Kaimetrix LLC is seeking an Application Developer APEX to support a Department of Defense customer. The position requires experience in application development, programming languages, and DoD clearance.

Data Science Manager - AI/ML

Company: Radiant Digital

Location: Washington DC

Posted Nov 27, 2024

Radiant Digital delivers technology consulting and business solutions for commercial and government clients. The Practice Director will lead a team of high-performing employees and consultants, overseeing solution lifecycle execution, client and internal company projects, and supporting business development.

Sr Enterprise Federal Account Executive - Federal Healthcare

Company: ServiceNow

Location: Washington DC

Posted Nov 27, 2024

ServiceNow is a company that is making the world of work better for people. They have a cloud-based platform and solutions that deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They are looking for people who are ready to jump right in and help them build on their incredible momentum.

Front Desk Associate, Wisconsin Ave

Company: Equinox+

Location: Washington DC

Posted Nov 27, 2024

Equinox Group is a high growth collective of lifestyle brands that aim to maximize life. They are passionate about high performance living and believe in unleashing untapped potential. The company is looking for energetic and enthusiastic Front Desk Associates to join their team.

Printer Technician (SMIT Field System Admin II) - Onsite - Washington, DC

Company: CDW

Location: Washington DC

Posted Nov 27, 2024

The job description is for a Field System Administrator who will provide support to the SMIT Program, a multi-year program expected to run until September 2028. The role involves providing general support activities for print devices and video teleconferencing equipment, as well as leading and implementing complex and specialized projects. The job requires a high school diploma or equivalent, 3+ years of experience working with an OEM or third-party provider of printer repair services, and an active DOD Secret Clearance.

Senior Budget Data Analyst

Company: cBEYONData

Location: Washington DC

Posted Nov 27, 2024

cBEYONData is seeking a Senior Budget Data Analyst to support Federal clients. The Analyst will join a cross-functional team and perform various responsibilities including data gathering, consolidation, and strategic communications.

Senior Configuration Management Analyst

Company: Leidos

Location: Washington DC

Posted Nov 27, 2024

Leidos is looking for a Senior Configuration Management Analyst to join their team in Arlington, VA. The company offers a dynamic and collaborative environment, professional growth opportunities, and a chance to make a real impact. The job requires 4+ years of experience and a BS degree.

Sales and Design Consultant

Company: California Closets BC

Location: Washington DC

Posted Nov 27, 2024

California Closets is a company that offers custom-designed organizational solutions and exceptional service. They are looking for a Sales and Design Consultant to deliver personalized whole-home design solutions and exceptional service.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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