Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Change Management Consultant, Corporate Function Program Management Office

Company: MassMutual

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Change Management Consultant in a Corporate Function Program Management Office. The role involves developing and executing change management plans, leading initial change assessments, and collaborating with the change team. The ideal candidate has experience in change management, project management, and communication.

Recruiting Coordinator - Legal Division

Company: Lucas Group

Location: Washington DC

Posted Nov 21, 2024

The text describes a company, Lucas Group, that is committed to bringing passion and customer focus to the business. It highlights the company's culture, growth, and opportunities for employees. The role of Recruiting Coordinator is also described, which involves supporting recruiters in the legal division.

Enterprise Payer Sales Executive

Company: Get Well Network

Location: Washington DC

Posted Nov 21, 2024

Get Well is seeking a high-energy Enterprise Payer Sales Executive with a proven track record of pursuit management, strategic selling, and client relationship development. The successful candidate will have a firm grasp of the healthcare industry, with a background working with Value-Based Care (VBC) organizations and payers. The company offers a competitive base salary, generous commission plan, and remote work opportunities.

Senior Client Success Manager

Company: Get Well Network

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Client Success Manager position at Get Well, a digital health company. The role involves working with clients to implement Precision Engagement solutions, leading a team of Client Service Managers, and driving utilization of the Get Well system. The job requires strong customer service, project management, and change management skills, as well as experience working in a hospital environment.

VMware + AzureCloud Engineer - 15+ Years’ experience needed - Independent consultants only

Company: AJNA INFOTECH

Location: Washington DC

Posted Nov 21, 2024

The job description is for a VMware + Azure Cloud Engineer position at MSRcosmos, a US-based multinational conglomerate. The company is looking for a candidate with experience in designing and maintaining public cloud solutions, as well as strong technical architecture skills.

Financial Planner

Company: LPL Financial

Location: Washington DC

Posted Nov 21, 2024

LPL Financial Planning team is seeking a Financial Planner to support a network of advisors in all aspects of financial planning. The role involves developing financial plans, providing education, and coaching advisors. The Financial Planner will be part of a growing team and will not have the opportunity to build their own book of business.

Account Executive

Company: Clear Channel Outdoor

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a sales position at Clear Channel Outdoor, requiring 23 years of progressive sales experience, strong organizational skills, and ability to multitask. The job involves generating advertising revenue, developing customer relationships, and negotiating fees.

Sr Recruiter

Company: Gartner

Location: Washington DC

Posted Nov 21, 2024

Gartner HR is a great place to work, offering a fast-paced dynamic team, opportunities for growth, and a chance to innovate and make a difference. The Senior Recruiter role is pivotal in the company's success, requiring experience in corporate or agency recruitment, and the ability to source and assess great talent.

IT Portfolio Management Reporting Specialist - 100% Remote (REF1718Q)

Company: Citizant

Location: Washington DC

Posted Nov 21, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a skilled IT Portfolio Management Reporting Analyst to join their team. The ideal candidate will have experience with data reporting and analysis, and be able to provide insight into industry best practices.

Executive Recruiter - Legal

Company: Lucas Group

Location: Washington DC

Posted Nov 21, 2024

The text describes a company, Lucas Group, that is a Forbes Top 5 Ranked Professional Recruiting Firm. It highlights its commitment to bringing passion and customer focus to the business, and its award-winning team. The company is looking for an Executive Recruiter to join its Legal Division, which sources and recruits top Legal talent in the nation.

Federal Account Executive, Defense Industrial Base (DIB)

Company: Wiz

Location: Washington DC

Posted Nov 21, 2024

Wiz is a rapidly growing startup seeking an Account Executive to drive bookings growth with Independent Software Vendors (ISV) who build SaaS products for the public sector. The role involves building trusted relationships with CISO-level executives, developing and closing deals, and collaborating with Wiz's partner ecosystem.

Software Engineer, Weapons

Company: CAE

Location: Washington DC

Posted Nov 21, 2024

CAE USA Defense and Security welcomes recent and pending graduates with an interest in software engineering to help train US Armed Forces and those of our partners around the world. This is a rewarding mission that will provide the opportunity to design, develop, test, and integrate real-time weapon simulations for military training devices.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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