Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Legal E-Billing Coordinator

Company: Gucci

Location: Washington DC

Posted Oct 26, 2024

GEICO is seeking a highly organized and detail-oriented Legal eBilling Coordinator to support attorneys and the legal department's External Engagements Team. The ideal candidate will have strong technical, analytical, and project management skills, and be able to work in a fast-paced environment.

Associate Research Analyst

Company: Prestige Development Group

Location: Washington DC

Posted Oct 26, 2024

The job posting is for an Associate Research Analyst position at the Office of Planning, Research and Evaluation (OPRE) in the US Department of Health and Human Services. The role involves managing research activities, assisting with cross-divisional and cross-agency work, and providing research dissemination and operational support to project teams and committees.

Senior Account Executive, Media & Advertising Solutions

Company: Pure Integration

Location: Washington DC

Posted Oct 26, 2024

pureIntegration is a technology consulting firm looking for a Senior Account Executive Media & Entertainment to join their Sales team. The role demands a proactive leader with a robust track record of enterprise sales in professional services and solutions.

DEED Laboratory Support - Technical Specialist III/IV - Electronics

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 26, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Communications Specialist

Company: Prestige Development Group

Location: Washington DC

Posted Oct 26, 2024

The job posting is seeking an experienced Communications Specialist to assist the US Customs and Border Protection CBP Office of Field Operations OFO with integrated strategic planning support. The role involves drafting and editing communication materials, coordinating with internal teams, and monitoring the effectiveness of communication efforts.

Senior FP&A Analyst (TX or DC) (R2974)

Company: Shield AI

Location: Washington DC

Posted Oct 26, 2024

Shield AI is a venture-backed defense technology company that is building intelligent systems to protect service members and civilians. The company is looking for a Senior FP&A Analyst to play a critical role in budgeting, forecasting, and financial reporting.

State and Local Tax Consultant

Company: MassMutual

Location: Washington DC

Posted Oct 26, 2024

MassMutual is seeking a State and Local Tax Analyst to join their Corporate Tax Department in Boston or Springfield, MA. The role involves reducing tax risks, providing high-quality tax advice, and satisfying compliance requirements. The ideal candidate will have a Bachelor's degree in Accounting or Finance, 1+ years of state tax experience, and a strong working knowledge of state and local taxation.

Customer Success Manager - SLED

Company: Cloudflare

Location: Washington DC

Posted Oct 26, 2024

Cloudflare is seeking a dynamic and experienced Customer Success Manager to join their growing US Public Sector team. The role involves developing and nurturing relationships with customers, driving mutual growth and success, and ensuring customers are empowered to succeed with Cloudflare's solutions.

Senior Software Architect for Modeling and Simulation

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 26, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and offer a competitive compensation package.

Public Sector Account Executive

Company: Strider

Location: Washington DC

Posted Oct 26, 2024

Strider Technologies is a mission-driven company that empowers organizations to secure and advance their technology and innovation. The company is looking for a Public Sector Account Executive to establish and expand relationships within the US Government and broader public sector.

Counsel - Chevy Chase, MD (HYBRID)

Company: Gucci

Location: Washington DC

Posted Oct 26, 2024

GEICO is seeking a highly skilled motivated and detail-oriented individual to serve as Senior Counsel Corporate in the Legal Operations Commercial amp Corporate Law Division of its Legal Department. The role provides corporate law legal advice to cross-functional stakeholders and senior leaders, and requires a Juris Doctor JD degree from an accredited law school and admission to practice law in at least one US jurisdiction.

US Field Strategist - SLED

Company: Palo Alto Networks

Location: Washington DC

Posted Oct 26, 2024

Palo Alto Networks is a company that values innovation, disruption, and cybersecurity. They are looking for a Field Strategist to join their team and help shape the future of cybersecurity. The role involves working with customers, building relationships, and providing expert content to drive demand for repeatable sales plays.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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