Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Community Manager

Company: MediaMonks

Location: Worldwide

Posted Apr 05, 2024

Media.Monks is seeking a Community Manager with 5+ years of experience in social media, copywriting, and digital content creation. The role involves managing owned posts across various platforms, identifying engagement opportunities, and collaborating with cross-functional teams. The ideal candidate should have a deep understanding of social media audiences, quick decision-making skills, and proficiency in Google tools. Media.Monks offers comprehensive benefits, career growth opportunities, and a diverse and inclusive culture.

Sales Development Representative

Company: Lumos

Location: Worldwide

Posted Apr 03, 2024

Lumos, a rapidly growing company backed by Andreessen Horowitz, is revolutionizing the IT landscape by creating the first AppHQ for businesses. They are seeking an early Sales team member to help introduce their category-defining product to enterprises. The role involves identifying key decision-makers, creating value-based outreach plans, and building meaningful relationships with prospects. Lumos offers a competitive pay range, comprehensive benefits including remote work culture, medical coverage, and unlimited PTO.

Sales Engineer

Company: Optimismunlimited

Location: Worldwide

Posted Apr 03, 2024

The Optimism Collective is a group that aims to redefine power and elevate humanity by building a more equitable internet. They are looking for a Sales Engineer to drive adoption of their Superchain technology. The role involves collaborating with the business development team, engaging with potential clients, and providing technical guidance.

Senior Product Manager

Company: Garner Health

Location: Worldwide

Posted Apr 04, 2024

Garner Health is a rapidly growing company aiming to revolutionize the healthcare economy by providing high-quality, affordable care for all. The company's Concierge team offers personalized support to members navigating their healthcare benefits. The role involves building and shaping the Concierge ecosystem, driving new feature development, and defining success metrics. The ideal candidate should have 3+ years of product management experience, be highly autonomous, and have a strong analytical mindset. Preferred qualifications include software engineering or data science experience, and healthcare or employee benefits experience. The target salary range is $160,000 - $180,000.

Senior Product Manager

Company: Voltus

Location: Worldwide

Posted Apr 04, 2024

Voltus is looking for a Senior Product Manager to help build a leading Distributed Energy Resource platform. The role involves owning a product pod, researching customer needs, defining vision and strategy, and measuring impact.

Senior Manager, Product Design

Company: ecobee EB

Location: Worldwide

Posted Apr 02, 2024

The Product Design team is seeking a Product Design Manager with deep empathy for customers and a strong design sensibility. The role involves leading a diverse team, managing design strategy, and advocating for users. The ideal candidate will have a bachelor's degree in Design, 5-8+ years of experience, and proven experience in leading and growing design teams. The company offers career growth opportunities, a learning budget, and frequent learning sessions.

Senior Solutions Architect

Company: Lumos

Location: Worldwide

Posted Apr 02, 2024

Lumos, a company building the first AppHQ for businesses, is seeking a Solutions Architect to champion customer onboarding and drive technical investments. The role involves architecting deployments, scaling success and go-to-market teams, and serving as a trusted advisor. Lumos is backed by Andreessen Horowitz and has experienced rapid growth. The ideal candidate will have technical knowledge in SQL and Python, be a high-agency customer champion, an analytical builder, and an excellent communicator. The pay range is $140,000 - $180,000, with benefits including remote work, medical coverage, bonding trips, optimal WFH setup, unlimited PTO, wellness stipend, and 401k contribution plan.

MLOps Engineer: ML Recall Team

Company: Constructor

Location: Worldwide

Posted Apr 02, 2024

Constructor.io is a company that specializes in search and discovery for e-commerce retailers. They have a team of passionate technologists who focus on metrics over features and use machine learning to improve search results. The company values empathy, openness, and continuous improvement and is committed to diversity, equity, and inclusion.

Senior Backend Engineer

Company: DuckDuckGo

Location: Worldwide

Posted Apr 05, 2024

DuckDuckGo, a profitable internet privacy company, is seeking a Senior Backend Engineer to join their mission of simplifying online privacy. The role involves leading complex projects, writing efficient code, and mentoring other engineers. DuckDuckGo offers a remote-first environment, personal growth opportunities, and competitive compensation. The company values diversity, equity, and inclusion, and provides equal work opportunities to all.

Machine Learning Engineer: Recall Team

Company: Constructor

Location: Worldwide

Posted Apr 04, 2024

Constructor is a leading provider of product search and discovery solutions for major retailers like Sephora and Petco, handling billions of requests daily. They focus on improving metrics like revenue through machine learning. The company values empathy, openness, and continuous improvement, and offers a competitive compensation package, unlimited vacation time, and a fully remote work environment. They are seeking an experienced ML engineer proficient in NLP, Python, and big data stacks to build and deploy robust search systems.

Connectivity Project Manager

Company: Ventrata

Location: Worldwide

Posted Apr 03, 2024

Ventrata is looking for a Project Manager to join their Connectivity team, managing API connections with external partners. The role involves working closely with internal teams, external partners, and clients to ensure efficient and reliable API connections. The company offers a competitive salary, unlimited paid holiday days, and a young and passionate team.

Backend Engineer, Ranking & Personalization

Company: Constructor

Location: Worldwide

Posted Apr 02, 2024

Constructor is a global leader in product search and discovery, serving major retailers like Sephora and Petco. The company focuses on improving business metrics through machine learning, achieving significant year-over-year growth. The Ranking & Personalization team, a cross-functional group of engineers and designers, optimizes search and browse experiences for various eCommerce verticals. The team's main service, the ML Ranking Service, is a high-load distributed REST service developed in Python, using in-memory and NoSQL databases. The job involves designing, delivering, and maintaining highload real-time web services, collaborating with business partners, and optimizing service performance.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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