Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Engineering Manager - Core Experience Web

Company: Dropbox

Location: Canada

Posted Dec 06, 2025

The Senior Engineering Manager role at Dropbox involves leading a team of engineers, ensuring product quality, and driving innovation. Responsibilities include managing up to 25 reports, planning roadmaps, and maintaining technical excellence. The position requires extensive experience in people management and Agile processes, with a competitive salary range in Canada.

Lead Third Party Risk & Controls Specialist

Company: HubSpot

Location: USA

Posted Dec 06, 2025

HubSpot is hiring a Third Party Risk and Integration Security Engineer to join their IAM team. The role focuses on conducting technical security assessments of third-party applications, vendors, and service providers, with an emphasis on API security, authentication mechanisms, data flows, integration architectures, and generative AI vulnerabilities. The ideal candidate will have 5+ years of experience in application security, vendor risk management, cloud security, and related fields, along with strong understanding of security frameworks, API security, IAM principles, and modern authentication protocols.

SEO Content Marketer

Company: ElevenLabs

Location: USA

Posted Dec 06, 2025

ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

Administrative Assistant (International)

Company: PermitFlow

Location: USA

Posted Dec 06, 2025

PermitFlow is an applied AI company revolutionizing the construction industry by streamlining permitting, licensing, inspections, and project closeouts. With a focus on accelerating housing, clean energy, and infrastructure development, PermitFlow has delivered speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. The company has raised over $90M from top-tier investors and is well-positioned to power the next wave of reindustrialization in America.

Manager - Emerging Sales

Company: Zapier

Location: USA

Posted Dec 06, 2025

Zapier is hiring a Sales Manager to lead an Emerging Sales team responsible for selling their AI Orchestration platform to customers with 250-999 employees. The role involves managing a team of Account Executives, hiring and coaching talent, providing coaching for full-funnel mastery, elevating strategic execution, driving operational excellence, collaborating cross-functionally, acting as a customer champion, and refining and scaling playbooks. Zapier values diverse perspectives, remote work, and inclusion.

Sr. Marketing Writer

Company: Perforce

Location: USA

Posted Dec 06, 2025

Perforce is a global company that values collaboration, creativity, and wellness. They are seeking a Senior Marketing Writer to develop content for their brands and software solutions. The role involves writing various types of content, collaborating with teams, and applying SEO expertise.

Strategic Account Executive – Application Access Governance (AAG)

Company: Saviynt

Location: Singapore

Posted Dec 06, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is recognized as a leader in the industry and is helping organizations safely accelerate their deployment and usage of AI. Saviynt is looking for talented professionals to join their team and contribute to the growth of the company.

Sr. Security Partner - GTM

Company: Zapier

Location: USA

Posted Dec 06, 2025

Zapier is seeking a Senior Security Partner to collaborate with various teams and build customer trust. The role involves addressing security requirements, leading customer-facing briefings, and translating customer needs into actionable feedback. The ideal candidate should have extensive security experience, strong communication skills, and familiarity with AI tools and compliance frameworks.

Benefits Admin

Company: G-P

Location: Ireland

Posted Dec 06, 2025

The Benefits Specialist role focuses on operational excellence and seamless delivery of employee benefits programs. Key responsibilities include process automation, data integrity, compliance, stakeholder coordination, and customer service. The role requires experience in benefits administration, technical acumen, AI tool experience, regulatory knowledge, attention to detail, and problem-solving skills.

State Government Affairs Lead

Company: OpenAI

Location: USA

Posted Dec 06, 2025

OpenAI seeks a State Government Affairs Lead to build relationships with public officials and policymakers, inform and support shared work, and advance regulation, industry standards, and safe development of AI tools. The role requires strategic advocacy, regulatory engagement, stakeholder coordination, and policy development.

Senior Staff Product Designer - Payments

Company: Stripe

Location: USA

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Product Design team, including the Payments Dashboard team, focuses on creating elegant, user-friendly experiences for merchants. The role involves leading design for the Payments Dashboard, collaborating across teams, and shaping AIdriven workflows.

Protective Intelligence & Threat Analyst

Company: OpenAI

Location: USA

Posted Dec 06, 2025

The Corporate Security team at OpenAI ensures the physical safety and security of the organization's assets, operations, and personnel. The Protective Intelligence & Threat Analyst role involves monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats and geopolitical developments relevant to the company. The ideal candidate should have 5+ years of experience in threat investigations and intelligence analysis, excellent communication skills, and the ability to work independently and as part of a team.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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