Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

AI Solutions Director

Company: Nearform

Location: UK

Posted Dec 06, 2025

Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.

Front End Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Dec 05, 2025

Tillster is a global leader in digital ordering and customer engagement solutions, offering a scalable platform for multiunit restaurants. They are seeking a Front End Software Engineer with Angular experience to develop and maintain a web-based ordering and payments system. The role involves collaborating with cross-functional teams and ensuring accessibility and responsiveness across devices.

Senior Full Stack Developer

Company: Abbott

Location: Remote

Posted Dec 05, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. They have a portfolio of life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott is focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. They offer career development, excellent retirement savings plans, tuition reimbursement, and a company recognized as a great place to work in dozens of countries.

Customer Success Project Manager

Company: ImageTrend

Location: USA

Posted Dec 06, 2025

ImageTrend Inc seeks a Customer Success Project Manager to lead client projects, ensuring timely delivery and stakeholder communication. The role involves project planning, risk mitigation, and collaboration with teams. The position offers a competitive salary and remote work flexibility.

Product Marketing Manager

Company: Fyorin

Location: Remote

Posted Dec 05, 2025

Fyorin is a financial operations and treasury management platform for international digital businesses. They are seeking a Product Marketing Manager to develop and execute marketing strategies, conduct market research, create buyer personas, and build relationships with industry influencers. The role offers opportunities for growth, a dynamic startup culture, and a supportive international team.

Senior Frontend Developer

Company: Platform9 Systems

Location: Remote

Posted Dec 05, 2025

Platform9 is a leader in simplifying enterprise private clouds with its flagship product Private Cloud Director. The company is seeking a talented Frontend Developer with 5+ years of experience to join their team and help build scalable and responsive applications using React and TypeScript.

Patient Follow-Up Call Specialist

Company: ModernMD Urgent Care

Location: Remote

Posted Dec 05, 2025

ModernMD seeks a bilingual Patient FollowUp Call Specialist for remote work, offering flexibility and a supportive team environment to ensure patient satisfaction and continuity of care.

Customer Support Specialist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit optimization platform for ecommerce businesses, helping them succeed by finding extra profit through AB testing and personalization tools. The company is backed by top investors and is seeking a Customer Support Specialist to join their high-performing team.

Account Executive - Commercial

Company: Fortive

Location: Remote

Posted Dec 06, 2025

The text describes a sales role responsible for achieving sales goals and objectives across a defined geographic territory. The role requires 4+ years of SaaS sales experience, proven track record in meeting and exceeding annual sales goals, and the ability to develop deep knowledge of commercial facilities challenges. Collaboration with various teams and stakeholders is essential, along with the ability to navigate corporate structures and build satisfied customer base.

Software Engineer L4 - Ads CRM

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads while ensuring a great viewing experience for members and brand safety for advertisers. They are seeking to build a super intelligent ad sales team using AIML and genAI techniques to accelerate revenue growth.

Specialist Recruiter – Finance, Tech, or Marketing

Company: Bamboo Works

Location: Remote

Posted Dec 05, 2025

Bamboo Works is hiring experienced recruiters for finance, marketing/sales, and technology roles. They are looking for candidates with 4+ years of recruitment experience, preferably with VCPE-backed companies or startups. The company offers full-cycle recruitment, specializing in one of their verticals, and partnering with internal teams. They value adaptability and excellent communication, organization, and time management skills.

Marketing and Communications (SaaS) Working Student

Company: akirolabs

Location: Remote

Posted Dec 05, 2025

The text promotes akirolabs as an innovative ProcureTech platform with global recognition, emphasizing its mission to transform procurement through AI and sustainability. It highlights career opportunities with growth, mentorship, and a dynamic work culture while showcasing achievements like Gartner COOL VENDOR status.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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