Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Regulatory Data Analyst

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting outlines a Data Science role requiring experience with data analysis tools and offering competitive compensation and comprehensive benefits. The position involves working on public health investigations and using analytical tools to support regulatory efforts. It emphasizes collaboration, critical thinking, and communication skills, with additional perks like health insurance, retirement plans, and professional development opportunities.

Chief Customer Officer

Company: HubSync

Location: USA

Posted Dec 06, 2025

HubSync is seeking a Chief Customer Officer (CCO) to lead customer-centric initiatives, enhance customer experience, increase retention, and drive revenue growth through exceptional service, engagement, and loyalty. The CCO will develop and execute comprehensive customer experience strategies, lead customer-facing teams, build relationships with key clients and partners, analyze customer feedback and data, collaborate with cross-functional teams, advocate for the customer internally, monitor industry trends, and drive initiatives to increase customer retention, lifetime value, and advocacy.

Head of High-Volume Hiring, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.

Billing Coordinator I (Healthcare Billing Specialist)

Company: labcorp

Location: USA

Posted Dec 06, 2025

Labcorp is seeking an entry-level Billing Coordinator I to join their team. The role involves billing data entry, verifying insurance information, and communicating with clients and patients to resolve billing defects. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no-charge lab testing, and a fitness reimbursement program.

BSA/AML Analyst

Company: Green Dot Corporation

Location: USA

Posted Dec 06, 2025

Green Dot is seeking talented professionals across the United States to join their team and develop smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The BSAAML Analyst role involves analyzing transactional data, identifying financial threats, and ensuring compliance with regulatory requirements.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.

Sr. Software Engineer - Core Banking

Company: Visa

Location: Brazil

Posted Dec 06, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Design Engineering Manager - Experience Design Prototyping

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is seeking an Engineering Manager to lead the Experience Design Prototyping team. The role involves leading a team of Design Engineers to create high-fidelity prototypes, drive product innovation, and shape the future of user experience at Netflix. The ideal candidate should have 10+ years of experience in design engineering, frontend development, or creative technology, with at least 3 years of leadership experience. They should have deep expertise in prototyping and interaction design using JavaScript, TypeScript, React, and Node.js, and a track record of delivering prototypes that influenced strategic decisions or shipped product experiences.

Head of Professional Business Services, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is seeking a strategic leader for a high-impact role in customer success, offering competitive benefits, remote work flexibility, and opportunities for growth. The position emphasizes innovation, inclusivity, and global leadership in background screening solutions for Fortune 100 brands.

Product Manager

Company: Douro Labs

Location: USA

Posted Dec 06, 2025

The job posting is seeking a skilled Product Manager to define the future of market data for decentralized finance. The role involves owning the full product development lifecycle, collaborating with engineering, marketing, and sales, and launching and iterating the Pyth market data product. The ideal candidate will have a systematic approach to product development, deep understanding of product management tools and processes, and experience in enterprise B2B product management. Familiarity with the DeFi ecosystem is a plus.

AI Chatbot Developer - Google CCAI/Dialogflow

Company: TTEC Digital

Location: Philippines

Posted Dec 06, 2025

TTEC Digital is seeking an experienced AI Chatbot Developer to design, build, and support enterprise solutions using Google Cloud Contact Center AI and CCaaS platforms. The role involves solution development, operational support, and collaboration with global teams to deliver reliable, scalable solutions that power enterprise contact centers.

Principal Producer, Narrative - External Development

Company: Scopely

Location: USA

Posted Dec 06, 2025

Scopely is seeking a Principal Producer for an unannounced AAA mobile game. The role involves leading narrative production, managing storytelling, and collaborating with internal and external teams. The ideal candidate has 8+ years of AAA game development experience and a proven track record in shipping narrative RPG titles.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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