Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. Responsibilities include developing data solutions, building pipelines, and working with cloud ecosystems. Required skills involve experience with Python/Scala, SQL, and tools such as Kafka and DataBricks.

SAP Complex Project Manager

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting with opportunities to work on hybrid cloud and AI projects globally, collaborate with industry leaders, and leverage IBM's technology platforms. The role emphasizes leadership in SAP project management, cross-functional teamwork, and client success. Benefits include professional growth, training access, and a supportive work environment with global networking opportunities.

Market Counsel (General Counsel), IBM Australia/ New Zealand

Company: IBM

Location: SYDNEY, AU

Posted Dec 23, 2025

This text describes a senior legal role at IBM with opportunities to influence business strategy, ensure compliance, and drive innovation through global collaboration. It highlights career growth, leadership responsibilities, and the importance of balancing legal risk with strategic objectives in a dynamic environment.

Delivery Consultant - zLinux

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights technical expertise, cross-functional teamwork, and opportunities to work on complex projects with global teams.

Back-end Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 23, 2025

The text describes a developer role involving feature development, code reviews, collaboration with cross-functional teams, maintaining services, documentation, and required expertise in technologies like TypeScript, Node.js, and cloud platforms. It emphasizes Agile methodologies and continuous learning.

Senior Fullstack Developer (Python)

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ satisfied clients and high ratings. They seek a Senior Fullstack Python Developer for a remote, long-term role with competitive pay and growth prospects.

Software Manager Exchange

Company: GHX

Location: Louisville

Posted Dec 22, 2025

The role involves leading a development team, designing technical roadmaps, and mentoring peers in an Agile environment using technologies like Angular and Java on AWS.

Internship Android Developer

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities involving technical expertise, client support, and skill development, while highlighting the company's focus on long-term career development and technological advancement.

Senior Design Manager - Reporting

Company: HubSpot

Location: Remote

Posted Dec 22, 2025

This job description highlights a mission-driven UX role at HubSpot, emphasizing collaboration, product innovation, and fostering inclusive teams. It outlines opportunities to shape product strategy, work on impactful projects, and contribute to a psychologically safe work environment with competitive compensation.

Senior SAP Application Integration Consultant

Company: IBM

Location: Cairo, EG

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration, emphasizing hybrid cloud and AI solutions. It highlights the SAP Integration Manager role, requiring expertise in SAP S4HANA processes and cross-functional integration, along with leadership and analytical skills. The company promotes growth, empathy, and innovation in its culture.

Security Consultant - Threat Intel / Threat Hunt

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting focused on cybersecurity roles involving threat detection, incident response, and research. It highlights opportunities for professional growth, collaboration with global clients, and the use of advanced technologies. Requirements include a bachelor's degree, cybersecurity experience, and technical skills in threat hunting and analysis.

Staff Software Engineer Backend

Company: Leona Health

Location: San Francisco

Posted Dec 22, 2025

Leona aims to transform healthcare access through AI-driven tools, empowering doctors and patients with efficient communication. Backed by top investors, they seek experienced engineers to scale their innovative platform.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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