Excellent Customer Service Jobs
1,587,916 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Senior Developer
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.
Solution Architect
Company: IBM
Location: Hong Kong, HK
Posted Dec 04, 2025
The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. The role involves developing technical solutions, leading client-facing deliverables, acting as a trusted advisor, and providing hands-on leadership during project delivery. The position requires a bachelor's degree, 10+ years of IT experience, and strong communication and interpersonal skills.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.
Senior - Manager Resident Technology Services
Company: IBM
Location: No City, BR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.
Senior Technical Account Manager
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.
Entry Level Hardware Test Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for a Hardware Test Engineer at IBM highlights the exciting opportunity to work on cutting-edge computing systems. The role involves testing hardware components, collaborating with firmware and systems engineering teams, diagnosing and resolving hardware issues, and supporting lab testing efforts. Ideal candidates should have a strong technical background, excellent communication skills, and a passion for technology and engineering.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Digital Technical Specialist - Red Hat
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The position involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The role requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
BPO オペレーション・マネージャー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and team management experience.
Senior SAP BTP Business AI Consultant
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
The job description is for a skilled Package Consultant with expertise in the SAP Business Technology Platform (BTP). The role involves leading and managing the implementation of SAP BTP services and applications for clients. The consultant will provide technical leadership, collaborate with stakeholders, design and develop SAP BTP applications, perform testing, conduct gap analysis, and stay updated with the latest developments in SAP BTP technologies.
Senior Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software as a Senior Support Engineer for the Vault product. The role involves troubleshooting complex issues, collaborating with customers and engineering teams, and contributing to product growth. The position offers growth opportunities within IBM's product and technology landscape, including Research, Software, and Infrastructure.