Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

WordPress Developer

Company: KillerSpots Agency

Location: Remote

Posted Dec 03, 2025

Killerspots Agency seeks a remote WordPress Web Designer with a strong portfolio and expertise in web development. The role involves creating high-impact websites and collaborating with clients in a remote setting.

Travel Operations Specialist

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and opportunities for travel. The company values excellent communication skills, self-awareness, and accountability. They offer competitive compensation, benefits, and a personal learning budget.

Lead Full Stack Engineer – .NET

Company: Varicent

Location: Mexico

Posted Dec 03, 2025

The text highlights a job posting for a Lead Backend Software Developer role at Varicent, emphasizing innovation, team collaboration, and modern technology. It outlines responsibilities like building features, optimizing systems, and working with AWS tools, while showcasing benefits such as remote work flexibility, competitive compensation, and global collaboration opportunities.

Security Software Engineer

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on security. They are looking for exceptional security-focused software engineers to join their globally distributed teams. The company offers a distributed work environment, personal learning and development budget, and various benefits.

Shopify Developer

Company: Pomelo

Location: Remote

Posted Dec 03, 2025

This job posting highlights a Shopify Developer role with opportunities to work remotely, collaborate with top brands, and access competitive pay and benefits. The position emphasizes growth marketing, site optimization, and global exposure while offering flexible work arrangements and professional development.

Software Engineer - Python and K8s

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical's job posting highlights their mission to reinvent open source software management, emphasizing innovation in cloud computing, Kubernetes, and global collaboration. The role offers opportunities to work on cutting-edge technologies with a distributed team, along with benefits like remote work, travel, and professional development. The company promotes a culture of excellence and diversity, with a focus on impactful engineering and open source contributions.

Financial Analyst

Company: Blackbaud

Location: USA

Posted Dec 03, 2025

This job posting describes a Financial Analyst role at Blackbaud, requiring 13 years of experience and proficiency in financial tools. The position involves budget forecasting, reporting, and process improvements. Blackbaud emphasizes a remote-first culture, equal opportunity, and competitive compensation.

Bilingual Associate Operations Specialist

Company: First Advantage

Location: Remote

Posted Dec 03, 2025

This job posting seeks a bilingual Associate Operations Specialist for a tech company focused on innovative solutions for risk management and talent hiring. The role involves background checks, cross-functional collaboration, and compliance with data protection policies. The company emphasizes technology transformation, professional growth, and a multicultural work environment. Applicants are encouraged to apply for a career move in a dynamic, people-process-technology aligned sector.

Project Manager - Ubuntu Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Project Manager for Ubuntu Embedded Systems to coordinate and complete large, complex customer-facing projects involving the delivery of Ubuntu images on various devices. The role requires solid project management experience, excellent communication skills, and the ability to work with cross-cultural and multi-continental teams.

Optimization Scientist

Company: Red Cell Partners

Location: Remote

Posted Dec 03, 2025

This job posting highlights an exciting opportunity to work with world-renowned researchers in AI and optimization, emphasizing innovation, interdisciplinary collaboration, and impactful problem-solving in complex industries.

Software Engineer L5 - Ads Engineering

Company: Netflix

Location: Remote

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Engineering team is dedicated to creating a world-class advertising ecosystem that drives their business and ensures a great viewing experience for members while delivering high impact for advertisers.

Senior Software Engineer - MAAS

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical, a leading open-source provider, promotes its Ubuntu platform and MAAS technology. The job requires expertise in Python/Go for scalable cloud solutions, with benefits like global travel and professional development.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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