Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Project Manager - Ubuntu Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading open-source provider offering a Senior Project Manager role with global opportunities, competitive compensation, and a distributed work environment. The position involves managing complex projects and collaborating with international teams, while the company emphasizes innovation, diversity, and professional growth.

Revenue Systems Specialist

Company: Docplanner

Location: Poland

Posted Dec 03, 2025

DocPlanner is a leading digital healthcare platform connecting 30 million patients to 2 million professionals, emphasizing human-centric care and innovation. The job role involves data-driven decision-making, collaboration with stakeholders, and building data infrastructure. The company offers flexible work arrangements, health benefits, and a supportive environment for diverse talent.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Colombia

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Backend Engineer - PHP

Company: SimplyAnalytics

Location: Canada

Posted Dec 03, 2025

SimplyAnalytics is a powerful spatial analytics and data visualization application used by thousands of business, marketing, and social science researchers in the United States and Canada. The company is passionate about creating outstanding software and provides an excellent work-life balance with remote work, personal days off, flexible work hours, and quarterly professional development days. They are looking for a Backend Engineer to take on an important role in the development and maintenance of their cutting-edge analytics and data visualization application.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

React Developer (Front-end, Next.js), SC cleared

Company: NECSWS

Location: UK

Posted Dec 03, 2025

NEC Digital seeks a Frontend React Developer for a hybrid or remote role. The successful candidate will develop and maintain web applications using React and Next.js, collaborating within a Scrum team to implement new features and ensure accessibility, performance, and test quality standards. The role requires SC clearance and strong React, TypeScript, and Next.js skills.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Mexico

Posted Dec 03, 2025

Cielo offers career growth opportunities with a focus on AI-driven sales enablement. The role involves training, process standardization, and AI integration to enhance revenue strategies. The job requires expertise in sales enablement platforms and instructional design, with a strong emphasis on collaboration and innovation.

Cold-Caller and Appointment Setter

Company: Integrated Hire

Location: Anywhere in the world

Posted Dec 03, 2025

The text is a job posting for a cold caller and appointment setter role at Integrated Hire, a company that helps US businesses grow by building remote teams. The role offers commission-based pay of $150-$250 per qualified appointment, with potential for salary increases. The company emphasizes flexibility, remote work, and a collaborative environment.

Procurement Analyst

Company: Fortive

Location: Brazil

Posted Dec 03, 2025

The text describes the key skills, experience, and qualifications required for a successful purchasing professional. It highlights the importance of strategic planning, supplier management, negotiation, data analysis, and communication in this role.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Argentina

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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