Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 17, 2025

Gcore is a global leader in cloud and edge infrastructure, offering opportunities to work on AI and security solutions with competitive benefits and a collaborative environment.

Caregiver Elderly Support

Company: RYZ Labs

Location: Los Angeles

Posted Dec 17, 2025

This job posting outlines a caregiver role at RYZ Labs, detailing responsibilities like providing hands-off care, medication reminders, and home safety supervision. It lists requirements such as age, experience, and communication skills, while also describing RYZ Labs as a startup studio focused on innovation and remote teamwork.

Physical Therapist

Company: RYZ Labs

Location: Arizona

Posted Dec 17, 2025

This job posting outlines a Physical Therapist role at RYZ Labs, detailing responsibilities like patient care, treatment planning, and collaboration with healthcare teams. It highlights requirements such as licensure, clinical experience, and technical skills, while also describing RYZ Labs' mission as a startup studio focused on innovation and employee growth in a remote, distributed work environment.

Simulation Software Engineer (Associate or Experienced) (Virtual)

Company: Boeing

Location: Remote

Posted Dec 17, 2025

Boeing seeks a Simulation Software Engineer to develop high-fidelity Unreal Engine applications for aircraft simulations, requiring expertise in C++ and Blueprints, with competitive pay and benefits.

Khmer US based Medical Translators needed

Company: LILT (Production)

Location: San Francisco

Posted Dec 17, 2025

LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: USA

Posted Dec 17, 2025

This job posting highlights a competitive salary range of $170k-$210k, equity options, and benefits like 20 days of PTO. It emphasizes working with a global team on impactful projects, opportunities for growth, and a collaborative environment with clear career development paths.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 17, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture.

Data Software Solution Architect

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Data Software Solution Architecture Engineer role in the IT ArchitectureCloud field with up to 10% travel required. The position involves designing scalable software solutions for biopharma clients, collaborating with cross-functional teams, and ensuring compliance with industry standards. Key responsibilities include cloud platform integration, microservices architecture, and DevOps practices. The role requires a bachelor's degree, 5+ years of experience, and expertise in cloud technologies. The company offers competitive compensation, a comprehensive benefits package, and career development opportunities.

VP - Strategic Planning (Pharma Agency Experience Required)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and strategic planning, offering competitive salaries and a collaborative work environment.

Customer Success Team Manager | B2C

Company: Docplanner

Location: Brazil

Posted Dec 17, 2025

Doctoralia, a global healthcare platform, seeks a Customer Success Team Manager to lead a high-performance team. The role involves strategic leadership, cross-functional collaboration, and driving customer satisfaction. The company offers competitive benefits, including remote work options, comprehensive insurance, and stock options.

Data Engineer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Data Engineer in Life Sciences with experience in data pipelines and cloud technologies. The role involves designing systems for biopharma clients, with a competitive salary range of $113k-$188k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Managing Consultant, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Technology Consulting role with responsibilities in project management and client collaboration, requiring experience in biopharma and healthcare. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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