Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 17, 2025

Gcore offers a global role in digital infrastructure with competitive benefits, remote work options, and opportunities to work on cutting-edge technologies. The job emphasizes collaboration with industry leaders, technical expertise in cloud and network solutions, and career growth within a dynamic team.

Director, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting highlights a Director role in Technology Consulting with responsibilities spanning commercial strategy, digital solutions, and client partnerships. It emphasizes competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.

Overnight Customer Support Engineer

Company: Rebuy, Inc.

Location: Remote

Posted Dec 17, 2025

This job posting highlights Rebuy's mission to revolutionize shopping through AI-powered experiences, emphasizing a collaborative culture, remote work flexibility, competitive compensation, and opportunities for growth. The role involves technical support, documentation, and problem-solving for merchants and partners, with a focus on innovation and customer satisfaction.

Senior Real Account Manager

Company: eDynamic Learning

Location: USA

Posted Dec 17, 2025

eDynamic Learning, a 16-year-old CTE education provider, seeks a Senior Renewal Account Manager to manage high-value accounts, drive renewals, and mentor peers. The role includes strategic account management, sales, and collaboration with cross-functional teams.

Sales Enablement and Training Manager

Company: Socure

Location: Carson City

Posted Dec 17, 2025

This text describes a job opportunity at Socure for a Sales Enablement and Training Manager role, emphasizing the company's mission to build identity trust infrastructure and the importance of the position in scaling their learning initiatives. It outlines key responsibilities, qualifications, and the company's commitment to diversity.

Integrated Payments Lead

Company: Blackbaud

Location: USA

Posted Dec 17, 2025

This job description outlines the responsibilities of an Integrated Payments Lead, including driving adoption of payment solutions, collaborating cross-functionally, and contributing to product evolution. It details required qualifications and highlights Blackbaud's remote-first work culture and commitment to diversity.

Senior Security Engineer

Company: Loft Orbital Solutions

Location: Golden, CO or San Francisco

Posted Dec 17, 2025

Loft Orbital is revolutionizing space access with reliable satellites and end-to-end mission solutions. The Senior Security Engineer role emphasizes DevSecOps, automation, and security maturity while offering competitive benefits, global collaboration, and opportunities to contribute to space missions.

2026 Mobilizer Recruitment & Support Staff

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project is seeking a Mobilizer Payment Processing & Support Staff for a full-time remote role from February 2026 to November 2026. The position involves managing payment discrepancies, training associates, and supporting relational organizing programs that have demonstrated significant success in boosting voter turnout. The role offers a salary of $4750/month, health insurance, and opportunities to work with impactful initiatives focused on expanding electoral participation through innovative technology.

Security Compliance Specialist

Company: LiveKit

Location: Remote

Posted Dec 17, 2025

LiveKit is seeking a Security Compliance Specialist to establish and manage compliance programs across multiple frameworks. The role involves leading compliance operations, translating regulations into controls, and collaborating with teams to ensure security and privacy. The company offers competitive benefits and opportunities to shape compliance processes in a growing AI infrastructure company.

Director, Life Sciences Technology Consulting – Patient Services

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job description outlines a Director role in Technology Consulting with responsibilities involving designing technology solutions for patient services, leading project teams, and achieving business targets. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.

VP - Group Account Director (Omnichannel)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and offer competitive salaries. The VP Group Account Director role involves managing digital campaigns and client relationships while fostering an inclusive culture.

Video Editor

Company: GrowthAssistant

Location: Philippines

Posted Dec 17, 2025

This job posting seeks a creative Video Editor for a fast-growing company offering remote work, competitive salary (PHP 65,000-80,000/month), comprehensive benefits including health insurance and paid leave, and opportunities for professional development. The role requires experience in social media video editing and collaboration with teams to create high-performing ads for ecommerce brands.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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