Exceptional Customer Experience Jobs in Austin, TX

123,172 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Custodian

Company: Americas Auto Auction Austin Inc

Location: Buda, TX

Posted Sep 30, 2025

Must possess a valid driver’s license. Maintain order and cleanliness in the sales lot, storage areas, and outdoor sheds. Inventory and Supply Management.

Marketing Liaison

Company: Broadway Nursing & Rehabilitation

Location: San Antonio, TX

Posted Sep 30, 2025

Bachelor’s Degree in marketing, health care or related business field preferred. Evidence of a local referral network from which to develop referrals.

Chef De Cuisine

Company: Piatti San Antonio, Eilan

Location: San Antonio, TX

Posted Sep 30, 2025

Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their…

DevOps Engineer

Company: eMetric

Location: San Antonio, TX

Posted Sep 30, 2025

*Bachelors degree in Computer Science or related field. *. Experience developing code in at least one high-level programming/scripting language (Python, Ruby,…

Inbound Call Center Agent

Company: BrandNest

Location: Austin, TX

Posted Sep 30, 2025

In this role, you will be the first point of contact for incoming calls, providing exceptional customer support, answering inquiries, and resolving issues in a…

Prevailing Wage & Apprenticeship, Junior Project Manager

Company: Baker Tilly Advisory Group, LP

Location: Austin, TX

Posted Sep 30, 2025

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of…

Database Developer

Company: eMetric

Location: San Antonio, TX

Posted Sep 30, 2025

Work with application developers to design, develop, and debug queries and stored procedures. *Bachelors degree in Computer Science or related field. *.

The Texas Tribune 2026 Student Fellowships

Company: The Texas Tribune

Location: Austin, TX

Posted Sep 30, 2025

Help the Bridge with copywriting, social media placement and field marketing of events. They help the MarCom team with copywriting, social media placement,…

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted Sep 30, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

Pharmacist

Company: Ascension

Location: Austin, TX

Posted Sep 30, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Long-term & short-term disability.

Carpenter

Company: Optimized Process Designs

Location: La Porte, TX

Posted Sep 30, 2025

Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. Recognize safety hazards and risks.

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Pflugerville, TX

Posted Sep 30, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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