Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Client Support Specialist Level 1

Company: Cision

Location: USA

Posted Nov 18, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Senior Director - Professional Services

Company: Deputy

Location: USA

Posted Nov 18, 2024

Deputy is a global SaaS workforce management company seeking a Senior Director Professional Services to lead and manage pre and post-sale customer solutions implementations, delivery services, and partner management functions globally.

Senior Legal Director - Product and Supply Chain

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are looking for a product counsel to join their team, supporting product and supply chain development. The company offers competitive salaries, flexible vacation policies, and opportunities for professional growth.

Technical Investigator / Data Scientist - AI Safety

Company: ElevenLabs

Location: USA

Posted Nov 18, 2024

ElevenLabs is a rapidly growing startup that is pioneering the development of cutting-edge AI voice models and products. They are seeking a founding member for their AI Safety Intelligence Investigations and Data Function to build out their Threat Intelligence Investigations and Data program from scratch.

AI Researcher

Company: ElevenLabs

Location: USA

Posted Nov 18, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring an AI Researcher to develop and advance state-of-the-art audio AI models. The role offers a unique opportunity to work on cutting-edge technology and make a significant impact.

Board Liaison & Executive Assistant (Legal)

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company seeking an experienced Executive Assistant to support the CLO and CFO. The ideal candidate is highly organized, flexible, and adaptable, with strong communication skills and experience working with senior executives.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 18, 2024

The role is seeking a highly motivated and experienced Director of SEO to lead the organic search strategy and execution, with responsibilities including developing and implementing a comprehensive SEO roadmap, conducting technical SEO audits, and collaborating with the content team.

Legal Director - Employment Law

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are hiring for a Sr Legal Counsel Employment Law position.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Research Operations Specialist

Company: Eventbrite, Inc.

Location: USA

Posted Nov 18, 2024

Eastridge is seeking a Contract Research Operations Specialist to streamline and support the operational needs of their UX research team. The role involves project prioritization, logistics, and process optimization, as well as data organization and analysis support.

Senior Manager - Performance Marketing

Company: Mercury

Location: USA

Posted Nov 18, 2024

Mercury is looking for a Performance Marketing leader to apply the same mix of rigorous thinking and innovation to Mercurys growth strategy. The role involves building upon the successful performance marketing program, leading a team of marketers, and working closely with product engineering, data science, and sales to achieve new user acquisition goals.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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