Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Software Quality Assurance Engineer 2

Company: CallMiner

Location: USA

Posted Nov 14, 2024

CallMiner is seeking an experienced software tester to join their QA team. The role involves working closely with other teams to ensure the quality of the intended solution. The company offers a range of benefits and a positive workplace culture.

Sr. Product Marketing Manager

Company: Transact Campus

Location: USA

Posted Nov 13, 2024

Transact and CBORD have merged to integrate their technologies. They are looking for a Sr Product Marketing Manager to support their Healthcare and Corporate Business. The role involves market intelligence, product positioning, and messaging, as well as collaboration with product managers and sales channels.

IT Admin I

Company: GoFundMe

Location: USA

Posted Nov 13, 2024

GoFundMe is a global community that helps people help each other through technology. They are hiring an IT Administrator to join their team on the East Coast. The job offers competitive pay, rich healthcare benefits, and a hybrid workplace. The company values diversity, equity, and inclusion and has a strong focus on employee well-being and development.

Sales Development Representative I

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a company that provides a platform for injury law firms to provide a consistent and high standard of representation. They are looking for sales development representatives to generate top-of-funnel leads and have a mission to empower every team member to contribute to their mission of fostering a more just world.

Data Ops Senior Data Engineer

Company: Fetch Rewards

Location: USA

Posted Nov 14, 2024

Fetch is a company that rewards users for buying brands they love, with a focus on empowering consumers to live rewarded throughout their day. They have delivered over $1 billion in rewards and have a strong culture of innovation and collaboration.

DevRel - Developer Relations

Company: Portainer.io

Location: USA

Posted Nov 13, 2024

Portainer is a company on a mission to make container management simple, quick, and easy. They have experienced global uptake of their Open Source product and are now looking for a DevRel Tech Evangelist to help spread the word about their awesome functionality.

Enterprise Account Manager

Company: Teramind

Location: USA

Posted Nov 14, 2024

Teramind is a global leader in data loss prevention and user activity monitoring solutions, empowering organizations to secure their data while boosting productivity. The company values innovation, customer-centricity, and integrity, and is committed to providing actionable insights that drive smarter decision-making.

Manager, Fulfillment Operations

Company: Paula's Choice Skincare

Location: USA

Posted Nov 13, 2024

The job description is for a Manager Fulfillment Operations at Paulas Choice. The role involves managing 3PL warehouse vendors, leading operations, and ensuring vendor performance. The job requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently.

Windows Developer (Rust)

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are seeking a Rust Developer to contribute to building capabilities in their Windows application and are offering a competitive salary and benefits package.

Lead DevOps Engineer

Company: Clear Capital

Location: USA

Posted Nov 13, 2024

The job posting is for a DevOps Engineer position at Clear Capital, a national real estate valuation technology company. The job involves building and maintaining AWS cloud infrastructure, designing and managing monitoring systems, and supporting security audits. The company values innovation, learning, and growth, and offers competitive compensation and benefits.

Sr. Digital Marketing Manager

Company: Yubico

Location: USA

Posted Nov 13, 2024

Yubico is a company that specializes in security keys and digital marketing. They are seeking a Sr Digital Marketing Manager to lead their digital marketing strategy and drive growth. The company offers a range of benefits, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave.

Case Manager

Company: EVERSANA

Location: USA

Posted Nov 14, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They have a global team of over 7000 employees and serve more than 650 clients. The company is grounded in its cultural beliefs and is deliberate and self-reflective about the kind of team and culture it is building.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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