Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

US Income Tax Controversy Senior Manager

Company: 3M

Location: USA

Posted Nov 14, 2024

The job description is for a US Income Tax Controversy Senior Manager position at 3M. The role involves managing US federal and state income tax audits, collaborating with auditors, and providing critical analysis. The company offers competitive pay and benefits, and a diverse work environment.

Solutions Consultant

Company: BVNK

Location: USA

Posted Nov 14, 2024

BVNK provides modern payments infrastructure for businesses, unifying banks and blockchains in a single platform. The company is a diverse team spread across the UK, USA, Europe, and Africa, and has received recognition for its innovative approach to global payments.

Director - Field Sales

Company: Restaurant365

Location: USA

Posted Nov 14, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Field Sales to lead a team of sales managers and account executives. The ideal candidate will have experience in SaaS outside sales and a proven track record of exceeding quota targets.

Business Development

Company: Gauntlet

Location: USA

Posted Nov 14, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking to hire a Business Development actor to secure additional partnerships.

Product Design Manager

Company: Close

Location: USA

Posted Nov 14, 2024

Close is a 100 remote company that values autonomy and impact. They are looking for a seasoned Product Design Manager to guide and shape their growing team. The role involves overseeing the design of their web, desktop, and mobile apps, and playing a key role in the design and development of new features.

Data Internship - AI/ML and Data Engineering

Company: Coalition, Inc.

Location: USA

Posted Nov 14, 2024

Coalition is hiring three interns for summer focusing on AIML and Data Engineering. Interns will work remotely, be paired with a mentor, and have the opportunity to showcase their project. The internship is paid and full-time, with potential for post-internship career opportunities.

Staff DevOps Engineer

Company: Array

Location: USA

Posted Nov 14, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is looking for a DevOps Engineer to join their team, with a focus on optimizing and enhancing their CICD pipelines.

Mid-Market Account Executive

Company: Teleport

Location: USA

Posted Nov 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a Mid-Market Account Executive to join their sales team.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 14, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company is looking for a Solutions Consultant to work with their sales and customer service team to drive effective implementations of their predictive analytics AIML solutions for underwriting and claims health clients.

Community Manager

Company: Pax8

Location: USA

Posted Nov 14, 2024

The Community Manager plays a key role in the Workplace Experience Americas team, responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They deliver the desired outcomes from the business by continuously updating and improving our spaces to perform as a manifestation of the Pax8 Marketplace.

Backend Engineer Internship

Company: Coalition, Inc.

Location: USA

Posted Nov 14, 2024

The internship opportunity at Coalition is a paid, full-time position that allows interns to work remotely and contribute to the software engineering team. Interns will be paired with a mentor and will have the opportunity to work on a project and showcase their completed work. The company offers a fun and inclusive environment and potential post-internship career opportunities.

Director, Retail Planning - Amazon

Company: Nutrafol

Location: USA

Posted Nov 14, 2024

Nutrafol is seeking a Director Retail Planning to join the Amazon team. The role involves forecasting and monitoring daily sales performance, making adjustments, and owning monthly targets and metrics for the Amazon channel.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages