Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Metasolv Developer Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is for a Metasolv M6 Inventory system configuration and coding position. The job requires experience in Telecom Inventory management, Voice and Internet product offerings, and Service Order Workflow management. The company offers a competitive salary range, benefits, and a discretionary annual incentive program.

Care Manager II Registered Nurse

Company: AmeriHealth Caritas

Location: USA

Posted Nov 11, 2024

AmeriHealth Caritas is seeking a Care Manager II to support members during transitions of care. The role involves monitoring and updating care plans, collaborating with healthcare professionals, and providing education to members. The company offers a comprehensive benefits package and a positive workplace environment.

Senior Content Designer

Company: Instacart

Location: USA

Posted Nov 12, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for people to shop for groceries online. They are committed to delivering seamless grocery shopping experiences and are looking for a Senior Content Designer to join their team.

HVAC Equipment Account Executive

Company: Johnson Controls

Location: USA

Posted Nov 11, 2024

The text is about an opportunity to work for Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves selling HVAC equipment offerings to mechanical contractors, designers, consulting engineers, and owners. The position requires a deep technical understanding of York equipment and a focus on customer satisfaction and loyalty. The role also involves managing long-term customer relationships, renewable service agreements, and promoting Building Controls offerings. The company offers a competitive base salary, comprehensive benefits package, extensive product and on-the-job training, and a dedicated team environment.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is seeking a Machine Learning Engineer to join their team remotely in the United States. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company provides a range of benefits and opportunities for growth and development.

Solutions Engineer

Company: Middesk

Location: USA

Posted Nov 12, 2024

Middesk is a company that provides business identity verification solutions to financial institutions and fintechs. The role of a Solution Engineer at Middesk involves designing and implementing tailored solutions to help clients navigate complex regulatory and risk challenges.

SR M365 Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is seeking a Sr Infra Architect with 14 to 18 years of experience to join their dynamic team.

Endur Consultant, Energy Consulting Practice

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading professional services company that helps clients transform their business and technology models for the digital era. The company offers a range of consulting services, including business strategy, IT strategy, and domain consulting, and has a strong track record of delivering high-value consulting services to clients.

Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is a global innovator of business and technology services, seeking a Mulesoft Developer to join their team in Toronto. The job involves creating reusable components, conducting workshops, and imparting technical expertise. The company is committed to inclusivity, adaptability, and forward-thinking.

Palantir Tech Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a Technical Lead with 12-15 years of experience to join their team. The ideal candidate will have extensive experience in Python, PySpark, and Palantir. The role involves leading technical projects, providing technical guidance, and collaborating with cross-functional teams.

Board Certified Behavior Analyst

Company: Greenlight ABA

Location: USA

Posted Nov 11, 2024

GreenLight ABA is looking for a BCBA to work remotely in Arizona. The job offers a competitive salary, generous bonuses, and a flexible schedule. The company prioritizes the wellbeing of its team members and provides opportunities for professional growth and advancement.

Palantir Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is seeking an experienced Architect with 8-10 years of expertise in Palantir, Python, and PySpark to design and implement data solutions. The role requires excellent communication skills, strong problem-solving skills, and experience in developing and maintaining scalable data architectures.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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