Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Salesforce Administrator

Company: BPM LLP

Location: USA

Posted Oct 30, 2024

BPM is a company that values caring and community, and offers a range of benefits and opportunities for growth and development. The company is looking for a Salesforce Administrator to join their team, who will be responsible for designing and building complex Salesforce flows, maintaining existing flows, and creating documentation for flows.

Data Engineer - Podcast

Company: Spotify

Location: USA

Posted Oct 30, 2024

The Podcast Mission is looking for a Data Engineer to join their team and contribute to the development of a robust data platform. The team is responsible for building tools for podcast creators and owns the platforms, tools, and features that deliver a great creator experience.

Senior Machine Learning Engineer

Company: TrueML

Location: USA

Posted Oct 30, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is seeking a Senior Machine Learning Engineer to join its Data and ML Engineering team, where they will work on building a scalable and efficient infrastructure for machine learning models.

Product Manager - Connect Risk and Compliance Experiences

Company: Stripe

Location: USA

Posted Oct 30, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of compliance and the role of the Product Manager in developing tools to ensure regulatory standards are met.

Implementation - Training Specialist

Company: Bluesight

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

DNP Project & Practicum Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is seeking Part Time Online Visiting Professors to teach in their Doctorate of Nursing DNP online program. The university has a 130-year history and is committed to providing practitioner-focused education. The job requires a MSN and DNP or PHD or EdD degree, compact nursing license, and online teaching experience.

Account Supervisor

Company: Somnio

Location: USA

Posted Oct 30, 2024

Somnio is a full-service agency that provides a range of services to help clients achieve their goals. They are looking for an Account Supervisor to manage their Fortune 500 clients and drive their marketing objectives. The ideal candidate will have a proven track record of results and be passionate about helping clients succeed.

Lead Copywriter

Company: Resident Home

Location: USA

Posted Oct 30, 2024

Resident is a company that specializes in direct-to-consumer mattress and home furnishings. They have a mission to make inspiring products that people love and to help everyone afford a great night's sleep. They are looking for a Lead Copywriter to join their creative team and work on creating original content for their brands.

Account Executive

Company: Twilio

Location: USA

Posted Oct 30, 2024

Twilio is a company that is shaping the future of communications, offering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is looking for a New Business Account Executive to join their team, responsible for prospecting, solution selling, and closing new business opportunities across their messaging, voice, and email products.

Frontend Engineer - Internal Identity

Company: Stripe

Location: USA

Posted Oct 30, 2024

The job posting is for a Frontend Engineer on the Internal Identity Team at Stripe. The team's mission is to protect Stripe by providing primitives that enable secure user access. The role involves designing and developing modern responsive web applications for identity and access management systems, participating in the product development process, and contributing to the full stack development of identity and access management systems.

Product Manager

Company: Check

Location: USA

Posted Oct 30, 2024

Check is looking for an entrepreneurial Product Manager to lead the discovery and definition of key components within their system, driving growth for partners and enabling them to better support payroll businesses. The role requires a leader who is excited to dive deep into technology, learn payroll and tax systems, and design scalable infrastructure. The company offers a range of benefits, including stock options, flexible PTO, and parental leave.

Primary Care FNP Practicum - Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They are seeking part-time online visiting professors to teach in their MSN program. The university provides thorough training to new faculty members and emphasizes the importance of Chamberlain Care, a culture of service excellence and care.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages