Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Director of Marketing

Company: Metalab

Location: USA

Posted Oct 23, 2024

The job posting is looking for a marketing expert to lead the Metalab brand, with responsibilities including developing marketing strategies, managing a team, and reporting on performance. The ideal candidate has a strong understanding of digital marketing, consumer technology, and brand building, with a proven track record of success in senior marketing roles.

Salesforce Marketing Cloud Specialist

Company: MissionWired

Location: USA

Posted Oct 23, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They use innovative approaches and technology to achieve their goals, and are committed to diversity and inclusion. The company is seeking a Marketing Cloud Specialist to join their team.

Forward Deployed Engineer

Company: Inworld AI

Location: USA

Posted Oct 23, 2024

The job posting is for a Forward Deployed Engineer to work on AI-driven video games and interactive experiences. The role involves developing and executing on the vision for these experiences, working closely with high-profile partners, and building product experiences at the intersection of transformative technologies.

Manager - AI Engineering

Company: Roofstock

Location: USA

Posted Oct 23, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. They are looking for an experienced Engineering Manager to join their team, responsible for leading a team of AI Engineers focused on GenAI infrastructure and applications.

Technical Support Engineer I- Infrastructure (Azure Virtual Desktop)

Company: Pax8

Location: USA

Posted Oct 23, 2024

The job posting is for a Tech Support Engineer position at a company that provides technical support for Microsoft Azure services and other leading cloud solutions. The role involves providing top-tier technical support to partners, empowering them to navigate and resolve technical challenges, and collaborating with sales teams to provide a seamless support experience.

Account Manager

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

Weights amp Biases is a company that provides tools for AI developers. They are a Series C company with $250M in funding and over 200 employees. They are looking for an Account Manager to manage the renewal process of existing customer contracts.

Senior Content Marketing Specialist

Company: Workiva

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Content Marketing Specialist who will create and curate thought leadership content and product-focused marketing materials. The role requires collaboration with subject matter experts and industry principals, and the ability to manage multiple initiatives simultaneously.

Recruiter

Company: NimbleRx

Location: USA

Posted Oct 23, 2024

NimbleRx is a technology company that aims to improve access to reliable and affordable healthcare. They are looking for a dynamic full-cycle contract recruiter to hire top talent across multiple teams. The company values diversity, inclusion, and belonging, and is committed to putting patients first.

Senior FP&A Manager - Sales

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

The job posting is for a Sr Manager position in Weights amp Biases, a Series C company, to support financial forecasting, planning, and reporting. The role requires strong financial modeling skills, experience in gotomarket FPampA, and excellent communication skills.

Senior Product Designer - Vulnerability Management

Company: GitLab

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Product Designer to work on the Posture Management team at GitLab. The role involves designing a unified platform for assessing and remedying vulnerabilities, and collaborating with security experts and engineers. The posting highlights the company's focus on user experience, collaboration, and innovation.

Sales Operations Program Manager

Company: Apollo

Location: USA

Posted Oct 23, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Sales Operations Program Manager to enhance sales performance and revenue growth.

Senior Paid Marketing Strategist

Company: Typeform

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Paid Marketing Strategist role at Typeform, where the candidate will develop and execute strategies for paid social channels, manage a six-figure monthly budget, and collaborate with cross-functional teams to drive revenue growth.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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