Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Finance Manager (SQL Required)

Company: Nova Talent

Location: USA

Posted Oct 14, 2024

The job posting is seeking a results-driven Finance Manager to provide data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, SQL, and data visualization, and is comfortable working independently and as part of a cross-functional team.

Contact Center Operations Manager

Company: QuinStreet

Location: USA

Posted Oct 14, 2024

The job description is for an Operations Manager to oversee the technical management of the Five9 telephony system and operational coordination between teams. The role requires expertise in telephony system administration, operations management, and compliance. The candidate will handle system performance monitoring, forecasting, and driving alignment between telephony workflows and business processes.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 14, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Senior Engineering Manager to join their team. The role involves overseeing and contributing to a multidisciplinary team of software engineers, creating plans and processes, and driving execution. The company offers a competitive salary range of $205,000 to $240,000, as well as a range of benefits including medical insurance, 401k matching, and generous time off.

Sr. Finance Associate

Company: G-P

Location: USA

Posted Oct 14, 2024

The company GP is looking for an accounting professional to join their team. The job involves financial close processes, consolidation, and analysis. The company offers a competitive compensation package, benefits, and perks. The job requires 25 years of progressive accounting experience, a bachelor's degree in accounting, and a CPA license.

Senior Security Engineer

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced technical leader to champion security engineering efforts across their platform.

Building Engineer - FDD

Company: Willow

Location: USA

Posted Oct 14, 2024

Willow is a company that has grown from a startup to serving customers globally. They are looking for an individual to join their team as an Activate Technology Engineer. The role involves delivering customer value through their product capabilities and translating domain expertise into rule-based expressions. The company offers flexible working arrangements, parental leave, and a vibrant workplace that celebrates diversity and inclusivity.

Senior Executive Assistant

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Senior Executive Assistant will provide executive-level support to the President, maintaining complex schedules, coordinating meetings, and processing expense reports. The ideal candidate will have strong written and verbal communication skills, administrative project management, and organizational skills.

Associate Solutions Engineer - HRIS

Company: Lattice

Location: USA

Posted Oct 14, 2024

The job posting is for a Solutions Engineering role at Lattice, where the candidate will work closely with the Sales and Relationship Management teams to drive revenue growth. The role requires experience in HRIS and payroll, and the candidate will be responsible for supporting presales technical discovery and executive presentations, delivering product demonstrations, and serving as a technical advisor.

Account Executive

Company: Recharge

Location: USA

Posted Oct 14, 2024

The job posting is looking for an Account Executive to drive growth opportunities by identifying, targeting, and closing new business. The role requires a strong work ethic, excellent communication skills, and experience in inside technology sales.

Paralegal Manager

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Paralegal Manager is responsible for leading a team of paralegals and supporting the Legal Department's litigation docket. The ideal candidate has deep technical skills and expertise as a litigation paralegal, and a strong commitment to NILC's mission.

Account Executive - Strategic

Company: Stripe

Location: USA

Posted Oct 14, 2024

The job posting is for an Enterprise Account Executive at Stripe, a financial infrastructure platform. The role involves managing existing relationships, identifying new opportunities, and expanding Stripe's footprint within existing accounts. The ideal candidate has 10+ years of sales experience, technical knowledge, and strong presentation skills.

Software Engineer

Company: Lattice

Location: USA

Posted Oct 14, 2024

The job posting is for an engineering position at Lattice, where the team is working on building software to help companies build cultures for their employees. The job requires experience in TypeScript, React, GraphQL, Nodejs, and PostgreSQL, and involves building and owning products across a modern tech stack.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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