Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Social Media Manager

Company: Weights & Biases

Location: USA

Posted Oct 14, 2024

The company Weights amp Biases is looking for a Social Media Manager to join their Growth team. The role involves managing the company's social media presence, creating engaging content, and growing the audience. The ideal candidate has 5+ years of professional social media management experience, a proven track record of growing social media channels, and experience using AI tools.

Learning and Development Lead, Logistics

Company: Locus Robotics

Location: USA

Posted Oct 13, 2024

Locus Robotics is seeking a dynamic Learning and Development Specialist to join their team. The role involves developing and delivering comprehensive training programs on Locus Robotics software and robots, and collaborating with internal teams to understand operational workflows and customer needs.

Engineering Manager, QE Platform

Company: Oneapp

Location: USA

Posted Oct 13, 2024

The text describes the mission and values of OneOnes, a fintech company, and the role of an Engineering Manager for the QE Platform team. The company aims to help customers achieve financial progress and is looking for a leader to develop and maintain automated testing frameworks.

Software Engineer, Senior

Company: Settle

Location: USA

Posted Oct 13, 2024

Settle is a company that aims to make buying inventory easy. They are looking for a software engineer to join their Roots team to help manage and develop their core Catalogue system. The ideal candidate should have experience in building scalable systems, designing technical architecture, and building APIs.

Market Owner / General Manager

Company: Clipboard Health

Location: USA

Posted Oct 14, 2024

The job description is for a sales role that involves winning markets by getting to know customers and breaking down barriers. The role requires excellent judgment, business acumen, and hustle. The company is looking for a general athlete who embodies the necessary traits to succeed in the role.

Staff Data Scientist, Machine Learning (Marketing)

Company: Varo Money

Location: USA

Posted Oct 13, 2024

Varo is a new kind of bank that is all digital, mission-driven, and designed for the modern American consumer. The company is growing quickly and has been recognized for its innovative approach to banking.

Regional Sales Director

Company: PagerDuty

Location: USA

Posted Oct 14, 2024

PagerDuty is seeking a Regional Sales Director to lead their Growth Sales team. The ideal candidate will have a proven track record of building and scaling high-performing sales teams and driving customer acquisition. The role requires leading a team of up to 8 Account Executives, developing a comprehensive sales strategy, and establishing strong relationships with key stakeholders.

Sr. Community Marketing Manager

Company: Zip

Location: USA

Posted Oct 14, 2024

The job posting is for a Sr Community Marketing Manager to lead the Margin Makers community efforts, focusing on strategy execution, community events, advisory and thought leadership, and community learning and development. The ideal candidate will have experience in growing B2B communities, developing content strategies, and driving member engagement.

Senior Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Oct 13, 2024

The job posting is for a Senior Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The job involves working on building monitoring, reducing developer toil, configuring CI workflows, and improving deployment pipelines. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Platform Program Manager, Operational Readiness

Company: Brightspeed

Location: USA

Posted Oct 13, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Platform Program Manager Operational Readiness to join their team.

Assistant Controller

Company: inDinero

Location: USA

Posted Oct 13, 2024

The job posting is for an accountant position that requires working knowledge of US GAAP, accounting software, and excellent communication skills. The company offers a competitive base salary, full benefits package, and flexible working hours.

Education Recruiter

Company: CrewBloom

Location: USA

Posted Oct 13, 2024

The job posting is for a K12 Education Recruiter to join a growing team, focusing on staffing public schools across the US. The role involves managing the recruitment process, guiding candidates, and overseeing the hiring process. The company, CrewBloom, is on a mission to connect global professionals with remote jobs they love.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages