Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Director, Global Regulatory Affairs Labeling

Company: Ultragenyx Pharmaceutical Inc.

Location: USA

Posted Oct 12, 2024

Ultragenyx is a biopharma company that aims to lead the future of rare disease medicine by taking real impactful action to care for patients and people. They believe in creating a supportive and inclusive environment for employees and want to be an organization where people would be proud to work.

AWS DevSecOps Consultant

Company: Trility

Location: USA

Posted Oct 12, 2024

Trility is a company that values collaboration, flexibility, and remote work. They are seeking a Senior AWS DevSecOps Consultant who is an expert in the field and has experience with cloud-based environments, infrastructure-as-code, and security frameworks. The company offers a range of benefits, including paid time off, comprehensive benefits, and sponsored learning opportunities.

Senior Director, Revenue Marketing

Company: Narvar Inc.

Location: USA

Posted Oct 12, 2024

Narvar is seeking a Senior Director of Revenue Marketing to lead marketing campaigns and drive revenue growth. The role requires a creative, data-driven leader with experience in Account-Based Marketing and a passion for driving results.

Product Design

Company: Air

Location: USA

Posted Oct 12, 2024

Air is a Creative Ops System for Marketers that automates tasks, unlocks creativity, and has raised $38M from world-class venture capital groups. The company is looking for a Product Design Contractor to work on various design projects and has a culture built around being entrepreneurial, focused, and empathetic.

Quality Assurance Specialist

Company: Verra Mobility

Location: USA

Posted Oct 12, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company operates with a people-first philosophy and approach, seeking to grow aggressively while maintaining its core values.

Customer Success Architect

Company: Pulumicorporation

Location: USA

Posted Oct 12, 2024

Pulumi is looking for a Customer Success Architect to help bring their cloud programming model to the world. The role involves working with customers to realize their vision and drive business outcomes. The company offers a competitive compensation package, including a base salary, commission, and equity.

Manager, Analytics

Company: dentsu

Location: USA

Posted Oct 13, 2024

The job description is for a Manager position at Merkle, a leading technology-enabled customer experience management company. The role involves leading a team to manage data collection, develop processes, and drive innovation in analytics. The company is committed to diversity and inclusion, and offers a range of benefits.

Performance Marketing Account Manager

Company: Level Agency

Location: USA

Posted Oct 12, 2024

Level Agency is a leading full-service interactive agency headquartered in Pittsburgh, seeking an experienced and motivated Account Manager to join their team. The successful candidate will drive client success through cross-department project management, showcasing their proficiency in digital marketing platforms, and building trusted client relationships.

Senior Director, Lifecycle, Growth, & MarTech

Company: Twin Health

Location: USA

Posted Oct 13, 2024

Twin Health is a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. They have a unique approach to healthcare, using a digital twin of each individual's metabolism to make personalized decisions. The company is passionate about improving health and happiness, and is committed to delivering an outstanding culture and experience for its employees.

HR Experience Benefits Specialist

Company: Deel

Location: USA

Posted Oct 13, 2024

Deel is a company that helps businesses hire anyone anywhere easily. They have a global team and offer a platform to connect companies with talent worldwide. The company is committed to fostering a diverse global economy and has a strong focus on inclusivity and access for all.

Program Manager

Company: Appen 2

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platform to collect and label various types of data. Appen is trusted by the world's largest technology companies and is committed to creating an inclusive and diverse workplace.

Principal Product Operations Manager

Company: Apollo.io

Location: USA

Posted Oct 12, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is looking for a Principal Product Operations Manager to join its team.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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