Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Engineering Manager - Ads Signals Growth

Company: Reddit

Location: USA

Posted Oct 03, 2024

The job posting is for an Engineering Manager position at Reddit's Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and foundational infrastructure for collecting and curating off-platform signals. The job requires experience in leading engineering teams, partnering with product managers and designers, and having a strong understanding of ads domains.

Senior Software Engineer

Company: Shippo

Location: USA

Posted Oct 03, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company is looking for a software developer with experience in serverside programming languages and a solid understanding of object-oriented programming. The role requires high ownership and attention to system reliability and monitoring.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Oct 03, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

VP of Sales

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides software products and services for commercial real estate brokers. They are looking for a Vice President of Sales to develop and execute new sales and existing customer strategies. The ideal candidate should have a proven track record of motivating and driving high-performing revenue teams.

Chief Financial Officer

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides commercial real estate software products and services to help brokers find and transact properties. They are looking for a Chief Financial Officer to guide them through a transformative period and lead the financial planning, budgeting, and forecasting processes.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 03, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to enhance their SaaS infrastructure security protocols and collaborate across the organization to design, build, and operationalize SaaS services. The company is passionate about automation and solving complex business and technology challenges.

Account Executive

Company: Blockdaemon

Location: USA

Posted Oct 03, 2024

Blockdaemon is seeking an Account Executive to drive SMB sales efforts. The role requires a strong understanding of blockchain technology and experience in B2B SAASInfrastructure sales. The company provides integrated business solutions to exchanges, custodians, and developers using its suite of blockchain tools.

Senior Developer

Company: The Motley Fool

Location: USA

Posted Oct 03, 2024

The Motley Fool is a financial information and services firm that helps people invest and achieve personal wealth and happiness. They are committed to diversity, inclusion, and equity and offer a range of benefits to their employees.

Sales Engineer

Company: Red Canary

Location: USA

Posted Oct 03, 2024

The job posting is looking for a sales engineer to work with Central Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating proof-of-concepts. The ideal candidate has 3+ years of customer-facing sales engineering experience, knowledge of security industry, and technical knowledge of networking and endpoint security concepts.

Senior Database Administrator

Company: The Motley Fool

Location: USA

Posted Oct 03, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for a mid-to-senior level Database Administrator to join their Cloud Engineering team. The role involves designing, implementing, and maintaining scalable database systems in AWS, as well as troubleshooting and optimizing database performance. The company offers a range of benefits, including flexible remote work, generous parental leave, and comprehensive compensation.

Enterprise - Senior Account Manager

Company: Xero

Location: USA

Posted Oct 03, 2024

The job description is for a Senior Account Manager to manage and grow accounting partners by developing and executing a digital strategy. The role requires extensive appointment making, meeting management, and travel. The goal is to support partners' success in migrating clients to the Xero platform.

Manager, Software Engineering - Databases

Company: Figma

Location: USA

Posted Oct 03, 2024

Figma is looking for an Engineering Manager to build and scale their database services. The role requires experience in managing and leading high-output platform or product teams, building and scaling distributed or storage systems, and demonstrated leadership skills.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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