Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Site Reliability Engineer

Company: Phaidra

Location: USA

Posted Oct 03, 2024

Phaidra is looking for a driven Site Reliability Engineer to build and maintain world-class infrastructure. The ideal candidate has expertise in cloud infrastructure, Kubernetes, and DevOps. The company offers a competitive salary range and equity.

Regional Vice President - Sales

Company: StackAdapt

Location: USA

Posted Oct 03, 2024

StackAdapt is a self-serve advertising platform seeking a dynamic Regional Vice President to lead their West Coast team. The role involves selling programmatic advertising solutions, leading a team, and collaborating with various teams.

Strategic Account Manager

Company: Upwork

Location: USA

Posted Oct 03, 2024

Upwork is a remote-first organization that provides a platform for companies and talent to work together. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce. The job description highlights the importance of building relationships with clients, identifying opportunities, and providing thought leadership.

Principal Product Manager - AI/ Impact Lead

Company: Craft.co

Location: USA

Posted Oct 03, 2024

The job posting is for a remote role in the Craft Product team, responsible for unlocking the value of supplier data through strategic data integrations and visualizations. The team is looking for a candidate with 6+ years of experience in SaaS Data products, risk assessment, or business intelligence, and strong communication skills.

Growth Associate, Conversion Rate Optimization

Company: Grow Therapy

Location: USA

Posted Oct 03, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong customer-centric mindset, data analysis skills, and collaboration with cross-functional teams.

Banking Partner Manager

Company: BVNK

Location: USA

Posted Oct 03, 2024

BVNK is a next-generation payments platform that bridges the gap between traditional and digital finance. The company is looking for a Banking Partner Manager to prospect for new banking partners and manage the onboarding process. The role requires experience in the banking and payments industry and offers opportunities for growth and development.

Senior Data Analyst

Company: Typeform

Location: USA

Posted Oct 03, 2024

The Senior Data Analyst role at Typeform involves working with stakeholders to analyze business performance, providing actionable insights, and driving growth. The role requires experience in data analysis, SQL, and Python, as well as strong communication and partnership skills.

Senior Fullstack Engineer - Flow Builder

Company: Postscript

Location: USA

Posted Oct 03, 2024

The Flow Builder team is looking for a motivated software engineer to join their growing team. The team is responsible for designing and developing the Postscripts message orchestration platform, and is experiencing fast growth and adoption.

Senior Data Engineer

Company: OneSignal

Location: USA

Posted Oct 03, 2024

The company is looking for a Data Engineer to help organize and scale their data across the company. The ideal candidate should have strong proficiency in SQL, Python, and Airflow, and experience working with data validation and DBT.

Engineering Manager - Machine Learning

Company: Runway

Location: USA

Posted Oct 03, 2024

The job posting is looking for an Engineering Manager to lead a team focused on productionizing ML-based features. The ideal candidate should have experience growing high-performing engineering teams and be interested in the intersection of machine learning and systems design.

Senior Director - Revenue Accounting

Company: GitLab

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Director of Revenue Accounting at GitLab. The role involves leading a global revenue accounting team, collaborating with other teams, and ensuring the integrity of revenue recognition. The ideal candidate has a CPA, significant management and technology industry experience, and experience with public company accounting.

Enterprise Account Executive

Company: Vercel

Location: USA

Posted Oct 03, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to help drive revenue growth and promote their platform to customers. The role requires experience in enterprise SaaS sales and a deep understanding of web technologies.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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