Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Manager of Technology Services Delivery - ServiceNow

Company: Pax8

Location: USA

Posted Sep 27, 2024

The Manager of IT Service Delivery leads a team of engineers to deliver technical systems aligned to a customer cohort. The role involves building an effective team, providing maximum value from technology solutions, and ensuring the best customer experience.

Project Manager

Company: Docebo

Location: USA

Posted Sep 27, 2024

Docebo is a fast-growing SaaS company that offers a learning software solution. They are looking for a Project Manager to work with large enterprise accounts, overseeing the implementation and onboarding of their products. The ideal candidate will be organized, able to communicate well, and have experience in software industry.

Partner Marketing Manager

Company: Agiloft, Inc

Location: USA

Posted Sep 27, 2024

Agiloft is a leading company in the Contract Life Cycle Management industry, with a highly differentiated value proposition and a strong track record of awards and recognition. The company is looking for a Partner Marketing Manager to develop and deliver partner marketing programs.

Senior Researcher

Company: Apollo.io

Location: USA

Posted Sep 27, 2024

Apolloio is looking for a Senior Researcher to drive forward their customer-centric vision, conducting in-depth research and developing user personas and journey maps. The role requires a creative thinker who can interpret data and drive meaningful impacts to the product and company strategy.

Manager, Data Engineering

Company: Restaurant365

Location: USA

Posted Sep 27, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is looking for a Manager Data Engineering to lead their dynamic internal-facing Data and Analytics team. The role involves managing a team, collaborating with stakeholders, and driving data-informed decision-making across the organization.

Senior Product Designer

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Senior Product Design to join the team. The role involves working across the entire product, talking to customers, and creating thoughtful solutions. The company values passion for design, collaboration, and delivering customer delight.

US Rater 🇪🇸 🇺🇸

Company: TELUS

Location: USA

Posted Sep 27, 2024

The job posting is for a remote position at TELUS International, requiring proficiency in English and Spanish, residency in the US, and experience with social media and Google products. The role involves reviewing and filtering content, and the estimated hourly earnings are $14.

Senior Data Analyst

Company: Gradient AI

Location: USA

Posted Sep 27, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. They are looking for a Senior Data Analyst to join their Client Support Health team. The role involves creating reports, documentation, and presentations to support Client Executives. The company offers a fun team-oriented startup culture, generous stock options, and unlimited vacation days.

Commercial Account Executive

Company: CoderPad

Location: USA

Posted Sep 27, 2024

CoderPad is a company that aims to create a more inclusive and strong tech community by improving the technical interviewing experience. They are looking for a Commercial Account Executive to join their team, who will engage with key stakeholders and drive the CoderPad value proposition. The company offers a range of benefits, including competitive salaries, stock options, and a remote-friendly environment.

Sr OneStream Developer

Company: Sunnova

Location: USA

Posted Sep 27, 2024

Sunnova is a leading adaptive energy services company looking for a Sr OneStream Developer to join its dynamic team. The successful candidate will work closely with Finance and Technology teams to deliver high-quality financial applications and reports.

Enterprise Account Executive

Company: Twilio

Location: USA

Posted Sep 27, 2024

Twilio is a company that powers real-time business communications and data solutions. They are looking for an Enterprise Account Executive to join their Segment product team. The role involves driving opportunities through the sales cycle, building relationships with customers, and growing the Enterprise business.

People Operations Generalist

Company: HG Insights

Location: USA

Posted Sep 27, 2024

HG Insights is a global leader in technology intelligence, offering a competitive salary, 401K growth potential, and a casual yet professional environment. The company is looking for a People Operations Generalist to create a welcoming workplace experience for new and existing employees.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages