Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
ServiceNow Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global client collaboration, hybrid cloud and AI innovation, and professional growth through technical expertise and creative problem-solving. The role emphasizes long-term relationships, strategic partnerships, and career development in a supportive environment.
Fullstack Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 15, 2025
The text describes a Software Developer role at IBM's Sustainability Software business unit, emphasizing collaboration with global teams, software delivery cycles, Agile methodologies, and required technical expertise in technologies like React, Java, and cloud platforms. It outlines responsibilities including system design, code reviews, and automated testing.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Coimbatore, IN
Posted Dec 15, 2025
This role involves working with clients to enhance hybrid cloud and AI solutions using IBM's technology, requiring expertise in SAP and integration tools.
Product Manager, Carbon Design System
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes IBM's Carbon Design System as an open-source platform for digital products, emphasizing its role in enabling consistent, accessible user experiences. It outlines the responsibilities of a Product Manager for the Core Library, including backlog management, cross-team collaboration, and ensuring design integrity. The role requires systems thinking, agile practices, and balancing competing priorities across stakeholders.
Application Developer-Oracle Cloud UX Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, client collaboration, and solution development. Responsibilities include consulting, project implementation, and ensuring technical compliance. Requirements include specific certifications and experience with Oracle Cloud technologies.
SAP SD-SLS Support Technician
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP modules, and contributions to innovation through IBM's technology platforms. Responsibilities include implementation, testing, and support of SAP systems, with requirements for a bachelor's degree and 14 years of experience in relevant technical areas.
PTP- Project Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation through agile methodologies and AI, and opportunities for innovation. It emphasizes growth, mentorship, and technical expertise in finance domains with a strong emphasis on process improvement and technology integration.
SAP SD Consultant
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on collaborative client work, strategic SAP solutions, and leadership opportunities. It emphasizes growth, technology integration, and impactful project delivery across global industries.
Entry Level Technical Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a project manager role involving coordination of a complex documentation platform, requiring organizational skills, cross-functional teamwork, and problem-solving. It highlights growth opportunities, mentorship, and the impact of the role on project success.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth through strategic partnerships and technology platforms. It highlights a culture of curiosity, creativity, and long-term development in a supportive environment.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a customer service role at IBM's consulting centers, emphasizing responsibilities like handling customer queries, providing technical support, and maintaining professionalism. It highlights required skills, work environment, and career development opportunities.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.