Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Data Architect
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
The text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and growth. It highlights technical expertise, client impact, and professional development in cloud and AI solutions across global industries.
Package Consultant-Oracle EPM Cloud
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth. It outlines responsibilities like solution development, technical configuration, and Agile methodology, while highlighting required skills in financial modeling, EPBCS configuration, and process design. The role emphasizes impactful work with global clients and continuous improvement.
Technology Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job posting highlights IBM's opportunity to work on transformative technologies and prestigious events like The Masters and Wimbledon. The role emphasizes collaboration, innovation, and delivering impactful digital fan experiences through project management and cross-functional teamwork.
Application Developer SAP EDI Lead
Company: IBM
Location: Chicago, US
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting requiring expertise in EDI, SAP ECC, and B2B integrations. It emphasizes collaboration with clients on hybrid cloud and AI initiatives, with responsibilities spanning system support, partner onboarding, and project management. Qualifications include 10+ years of EDI experience and proficiency in cloud platforms.
Software Developer
Company: IBM
Location: Lucknow, IN
Posted Dec 15, 2025
The text highlights IBM's recruitment of skilled software developers for critical projects, emphasizing their role in creating industry-leading solutions and contributing to global initiatives. It outlines required technical expertise, tools, and the importance of automation and collaboration in high-profile projects.
Technical Consultant-AIOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role as an AIOps Technical Consultant at IBM, focusing on driving digital transformation through AI and ML techniques. The position involves assessing client infrastructure, implementing AIOps platforms, and optimizing IT operations to enhance reliability and efficiency. Required skills include programming languages, NLU/NLP techniques, and certifications in ITIL/DevOps.
Application Developer-Microsoft Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. It outlines responsibilities like software development, integration tasks, and collaboration with clients. Required skills include SAP BTP, Microsoft BizTalk, and cloud platform expertise, with preferred experience in SAP HANA Cloud and API testing tools.
Package Consultant-SAP HANA FIN FICA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships and collaboration with global innovators. It highlights opportunities to work on hybrid cloud and AI projects, with responsibilities including SAP FICA implementation and project leadership. Required qualifications emphasize technical expertise in SAP Hana and experience with configuration, testing, and post-go-live support.
Package Specialist-Oracle Business Analytics
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role of a consultant as a trusted advisor. It outlines responsibilities, required skills, and career growth opportunities within IBM's ecosystem.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and technical expertise in full-stack development with Azure and cloud-native technologies.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves collaborating with clients on SAP SD implementations, leading projects, and requiring a bachelor's degree with SAP experience. The position emphasizes technical expertise, system solutions, and working within IBM's ecosystem to drive innovation.
IT Recruiter (Process Delivery Specialist)
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Services seeks a Recruitment Specialist with experience in bulk hiring and ATS management. The role involves sourcing, screening, and coordinating candidates globally, emphasizing innovation and excellence through technology-driven methodologies.