Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SAP HANA FIN VIM
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and responsibilities involving solution design, project management, and technology implementation. It highlights opportunities to work with innovative companies and deliver impactful results through IBM's ecosystem.
Promontory Associate Risk Regulatory and Compliance
Company: IBM
Location: SYDNEY, AU
Posted Dec 15, 2025
This job description outlines a role as an Associate Consultant at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. The position requires expertise in financial services, data analytics, and regulatory frameworks, with responsibilities including project management, client interaction, and delivering analytical insights.
IT Lab Tech Apprentice
Company: IBM
Location: TUCSON, US
Posted Dec 15, 2025
The IBM Infrastructure Lab Technician Apprentice role offers hands-on experience in hardware support, learning opportunities, and career growth within a structured apprenticeship program. It emphasizes collaboration, technical skills development, and real-world application of knowledge in a dynamic work environment.
Site Reliability Engineer II (Apptio)
Company: IBM
Location: Krakow, PL
Posted Dec 15, 2025
IBM promotes a forward-thinking work environment where innovation and collaboration drive cloud technology leadership. The role of a Site Reliability Engineer involves maintaining cloud infrastructure, solving complex problems, and working across teams to deliver mission-critical services with a focus on reliability and performance.
Project Manager-SAP HANA
Company: IBM
Location: Taipei, TW
Posted Dec 15, 2025
This text describes a career opportunity in IBM Consulting, emphasizing strategic leadership in SAP solutions, team management, and comprehensive delivery of innovative technology implementations. It highlights required expertise in SAP systems, AI, and cybersecurity, while showcasing the impact of collaborative client relationships.
Application Developer-Microsoft Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This role involves collaborating with clients on hybrid cloud and AI projects using Microsoft technologies, requiring expertise in software development and agile practices. The position emphasizes innovation, technical collaboration, and career growth opportunities within IBM's global ecosystem.
Principal Engineer, HashiCorp Integrations
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This role involves leading AI-driven Terraform initiatives to enhance cloud solutions, focusing on agentic resource management and provider automation within IBM's Infrastructure Lifecycle team. The position emphasizes strategic leadership, innovation, and technical expertise to drive commercial differentiation and operational excellence.
Technical Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, leveraging IoT and AI to drive digital transformation in the automotive industry. The role emphasizes technical expertise, analytical skills, and cross-functional teamwork to deliver impactful solutions for clients.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise in ARAS PLM implementation, requirements gathering, and development projects. It specifies educational requirements, technical skills in SQL server and PLM concepts, and preferred qualifications like a master's degree and ARAS customization experience.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, working in innovation centers, and developing features with stakeholders. Required skills include Java, Springboot, and Angular.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role's focus on technical expertise, problem-solving, and impactful work with cutting-edge technologies, while also outlining required skills and preferred qualifications.
Tester (HS)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM CIC offers extensive career growth opportunities, training programs, and a supportive work environment, emphasizing innovation and professional development through diverse projects and global client engagement.