Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Account Executive
Company: Botkeeper Inc
Location: Remote
Posted Dec 14, 2025
This job description outlines the responsibilities and qualifications for an Account Executive role at Botkeeper, emphasizing growth-driven sales, account ownership, and performance metrics. It highlights required skills, certifications, and benefits like competitive compensation and remote work opportunities.
Werkstudent - FSS (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job posting from IBM Client Innovation Center Germany describes a consulting role involving technical expertise delivery to public and private sector clients. Responsibilities include project management support, team collaboration, documentation, and project controlling. Requirements include academic qualifications, Microsoft Office proficiency, strong communication skills, and bilingual abilities.
Application Developer-SAP Enterprise Integration
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting focusing on Supply Chain projects, requiring SAP expertise and collaboration with clients globally. The position emphasizes leadership in Practice Development, successful project delivery, and fostering expertise sharing within the SAP community.
Desarrollador SAP FIORI
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and technical expertise in SAP technologies. It outlines role responsibilities, required education, and preferred skills for working in IBM's delivery centers.
Customer Service Rep in a Contractor Role / Pick Your Hours / Weekly Pay
Company: Omni Interactions
Location: USA
Posted Dec 14, 2025
Omni is seeking independent contractors for customer support roles with flexible scheduling, earning potential of $14-$20/hour, and specific technical requirements. The job emphasizes communication skills, quiet work environments, and compliance with location restrictions while offering autonomy in scheduling.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation. It outlines responsibilities like project leadership, technical integration, and required skills in SAP configurations and business process integration.
Digital Sales Specialist
Company: IBM
Location: Valencia, ES
Posted Dec 15, 2025
This text promotes an IBM Global Sales role emphasizing collaboration, innovation, and career growth opportunities. It highlights working with clients, driving digital transformation, and being part of a supportive global team focused on solving business challenges through technology and expertise.
Lead Full-Stack Developer (NextJS/Expo)
Company: Talent Hackers
Location: Latin America
Posted Dec 14, 2025
This job description outlines a Lead FullStack Developer role requiring proactive leadership, technical expertise in NextJS/Expo, and experience with AWS. It emphasizes mentoring, client collaboration, and delivering scalable solutions while highlighting cultural fit values like organization and communication.
Client Availability Leader for Banking Client (m/f/x)
Company: IBM
Location: Hamburg, DE
Posted Dec 15, 2025
The text describes a job role for a Client Availability Leader, outlining responsibilities such as providing IT availability leadership, managing service deliverables, and supporting client collaboration. It lists required and preferred qualifications, including technical expertise, experience in IBM systems, and language skills.
Industry Consultant-Telecommunications
Company: IBM
Location: New Delhi, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, team leadership, and innovation in delivering solutions to clients. It highlights opportunities for skill development, cross-disciplinary work, and industry-specific knowledge growth.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description seeks a technically skilled QA Engineer with experience in test automation and collaboration across development teams. The role involves designing test plans, maintaining automated frameworks, and ensuring software quality through defect tracking and SDLC alignment. Requirements include 23 years of software testing experience, familiarity with QA methodologies, and proficiency in automation tools like Selenium and Postman.
Senior Quality Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 15, 2025
IBM Software seeks a Senior Quality Engineer to contribute to innovative AI-powered solutions, emphasizing collaboration, quality standards, and growth opportunities in a dynamic team environment.